Visitor Information Assistance
GRS, Inc. · Arlington, VA · 2 wk ago
On-siteOTHR$5.09/hrFull-time
Essential Responsibilities
- Provide general information, directions, and other forms of assistance to visitors.
- Understand and maintain knowledge of the ANC.
Requirement
- An Associate’s Degree and no less than three years of relevant work experience such as a visitor use assistant, docent, park guide, or in-person customer service;
- Five years of relevant experience such as a visitor use assistant, docent, park guide, or in-person customer service.
Maintain Basic Computer Skills
- Able to operate kiosks and basic office equipment.
Communication
- Able to communicate clearly in written electronic mail (emails).
- Excellent customer service via phone and face to face conversation.
- Excellent written and oral command of English.
Physical Requirements
- This position requires constant standing and walking throughout the entire facility, to include long distances, various hills/grades, and types of terrain.
- This position is a year-around, outdoor position, and functions in all types of weather.
Additional Compensation
- This position includes an additional $5.09 per hour up to 40 hours per week for Health & Welfare benefits in accordance with The McNamara-O’Hara Service Contract Act (SCA).
Security Requirements
- Public Trust or Secret.
Skills
- Must be able to read, write, speak and understand the English language with sufficient fluency to support the requirements within this contract.
- Possess required state motor vehicle licenses or certifications for operating equipment and vehicles used in the execution of this contract.
Physical Requirements
- This position requires constant standing and walking throughout the entire facility, to include long distances, various hills/grades, and types of terrain.
- This position is a year-around, outdoor position, and functions in all types of weather.
Benefits
- This position includes an additional $5.09 per hour up to 40 hours per week for Health & Welfare benefits in accordance with The McNamara-O’Hara Service Contract Act (SCA).