Jobs · Customer Service

Travel Documentation Specialist

Sight Sea Travel · Nevada, United States · 5 days ago
RemoteRemoteCustomer Service$58k–$66k/yrFull-time

About This Role

Sight Sea Travel is looking for a Travel Documentation Specialist to support vacation planning, cruises, all-inclusive travel, reservations, customer service, and itinerary support. You will coordinate the operational details behind bookings, itineraries, suppliers, and traveler services. The position is full time, 100% remote, and open to candidates based in Nevada.

Responsibilities

  • Maintain booking, itinerary, supplier, traveler, schedule, and service records for assigned travel activity.
  • Coordinate confirmations, transfers, accommodations, activities, documentation, or other itinerary components.
  • Track supplier deadlines, pending confirmations, traveler requirements, and operational exceptions across vacation planning and reservations.
  • Communicate changes, missing information, service updates, and handoffs to travelers or internal teams.
  • Resolve routine operational issues with suppliers and escalate complex disruptions or exceptions promptly.
  • Prepare travel-operation trackers, manifests, service notes, or status reports as required.

Requirements

  • Strong travel-operations, organization, customer-service, and follow-up skills.
  • Comfort using booking, supplier, CRM, itinerary, spreadsheet, and document systems.
  • Ability to manage dates, confirmations, supplier details, and multiple travel components accurately.
  • Clear communication with suppliers, travelers, and internal teams.
  • Good judgment when prioritizing time-sensitive travel disruptions or missing information.
  • A pre-employment background check is required.

Pay

$57,500 - $65,500 per year

Schedule

  • Full Time
  • 100% Remote — Nevada

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