Travel Documentation Specialist

Viyahe is expanding its remote team with a Travel Documentation Specialist working across technology-enabled travel booking, live-agent support, business travel, traveler service, software, data, and digital operations.

Responsibilities

• Maintain booking, itinerary, supplier, traveler, schedule, and service records for assigned travel activity.
• Coordinate confirmations, transfers, accommodations, activities, documentation, or other itinerary components.
• Track supplier deadlines, pending confirmations, traveler requirements, and operational exceptions across travel technology and traveler support.
• Communicate changes, missing information, service updates, and handoffs to travelers or internal teams.
• Resolve routine operational issues with suppliers and escalate complex disruptions or exceptions promptly.
• Prepare travel-operation trackers, manifests, service notes, or status reports as required.

Requirements

• Strong travel-operations, organization, customer-service, and follow-up skills.
• Comfort using booking, supplier, CRM, itinerary, spreadsheet, and document systems.
• Ability to manage dates, confirmations, supplier details, and multiple travel components accurately.
• Clear communication with suppliers, travelers, and internal teams.
• Good judgment when prioritizing time-sensitive travel disruptions or missing information.
• A pre-employment background check is required.

Pay

$56,500 - $64,500 per year

This is a full-time, fully remote position open to candidates throughout the United States.