Travel Documentation Specialist

About the Role

Xplore World Agency is seeking a Travel Documentation Specialist to help deliver vacation planning, flights, cruises, all-inclusive travel, reservations, customer support, and travel sales. In day-to-day work, you will coordinate the operational details behind bookings, itineraries, suppliers, and traveler services. This opening is full time, 100% remote, and open to candidates throughout the United States.

Location

United States — 100% Remote

Job Type

Full Time

Salary

$56,000 - $64,500 per year

Responsibilities

• Maintain booking, itinerary, supplier, traveler, schedule, and service records for assigned travel activity.
• Coordinate confirmations, transfers, accommodations, activities, documentation, or other itinerary components.
• Track supplier deadlines, pending confirmations, traveler requirements, and operational exceptions across vacation booking and traveler service.
• Communicate changes, missing information, service updates, and handoffs to travelers or internal teams.
• Resolve routine operational issues with suppliers and escalate complex disruptions or exceptions promptly while supporting vacation booking and traveler service.
• Prepare travel-operation trackers, manifests, service notes, or status reports as required.

Requirements

• Strong travel-operations, organization, customer-service, and follow-up skills.
• Comfort using booking, supplier, CRM, itinerary, spreadsheet, and document systems.
• Ability to manage dates, confirmations, supplier details, and multiple travel components accurately.
• Clear communication with suppliers, travelers, and internal teams.
• Good judgment when prioritizing time-sensitive travel disruptions or missing information.
• A pre-employment background check is required.

Employment Details

Employment type: Full Time
Work arrangement: 100% Remote — United States
Experience level: Associate