Travel Documentation Specialist

About the role

This is a 100% remote, full-time position open to candidates in the United States. The Travel Documentation Specialist supports travel planning, reservations, traveler support, supplier coordination, itinerary, and booking workflows with a focus on accurate remote execution, clear documentation, professional communication, and dependable follow-through.

Responsibilities

• Coordinate travel documentation work involving traveler requests, reservations, itinerary details, supplier information, or booking follow-up within travel planning, reservations, traveler support, supplier coordination, itinerary, and booking workflows.
• Maintain accurate confirmations, schedules, traveler notes, service records, and status information required for the workflow.
• Research or verify options, availability, requirements, pricing inputs, or service details and document findings clearly.
• Communicate confirmations, changes, exceptions, and next steps professionally with travelers, suppliers, clients, or internal teams.
• Resolve routine booking or service issues under documented procedures and escalate complex exceptions with a complete activity record.

Requirements

• Demonstrated ability to perform travel documentation work, or closely related training or experience, with reliable accuracy and follow-through.
• Comfort using remote-work tools, web-based systems, spreadsheets, email, shared documents, and role-appropriate business software.
• Clear written and verbal communication skills, including the ability to document questions, decisions, status, and exceptions.
• Strong attention to detail and the ability to manage deadlines, repetitive tasks, or multiple priorities without losing record quality.
• Authorization to work in the United States and the ability to maintain reliable internet access and a suitable private workspace.

Skills

Strong candidates should be comfortable with:

• Issue Resolution
• Record Management
• Attention to Detail
• Guest Support
• Email Communication
• Itinerary Planning

Employment Details

Work arrangement: 100% remote within the United States.

Employment type: Full-time.

Experience level: Associate.

Pay

Base compensation: $42,000–$62,000 per year, depending on experience and demonstrated role alignment.