Jobs · Customer Service

Travel Documentation Specialist

G SPA TRAVEL S.A.S. · United States · 5 days ago
RemoteRemoteCustomer Service$57k–$65k/yrFull-time

G Spa Travel S.A.S. is looking for a Travel Documentation Specialist to contribute to its custom travel, wellness tourism, congresses, pilgrimages, group coordination, and traveler service. This full-time, 100% remote position is open to candidates throughout the United States.

Responsibilities

  • Maintain booking, itinerary, supplier, traveler, schedule, and service records for assigned travel activity.
  • Coordinate confirmations, transfers, accommodations, activities, documentation, or other itinerary components.
  • Track supplier deadlines, pending confirmations, traveler requirements, and operational exceptions across travel and event coordination.
  • Communicate changes, missing information, service updates, and handoffs to travelers or internal teams.
  • Resolve routine operational issues with suppliers and escalate complex disruptions or exceptions promptly.
  • Prepare travel-operation trackers, manifests, service notes, or status reports as required.

Requirements

  • Strong travel-operations, organization, customer-service, and follow-up skills.
  • Comfort using booking, supplier, CRM, itinerary, spreadsheet, and document systems.
  • Ability to manage dates, confirmations, supplier details, and multiple travel components accurately.
  • Clear communication with suppliers, travelers, and internal teams.
  • Good judgment when prioritizing time-sensitive travel disruptions or missing information.
  • A pre-employment background check is required.

Employment Details

  • Employment type: Full Time
  • Work arrangement: 100% Remote — United States
  • Experience level: Associate

Pay

$57,000 - $65,000 per year

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