Travel Coordinator

This role operates within a Philippine travel agency and tour operator specializing in domestic and international packages, groups, corporate/incentive travel, ticketing, hotels, transfers, and visa assistance. The Travel Coordinator focuses on travel planning and service coordination, ensuring clear separation of confirmed facts, pending dependencies, and exceptions.

About the Role

The Travel Coordinator acts as a travel-focused coordinator, maintaining visibility of sources, owners, statuses, and next actions within the operational context of a Philippine travel agency. The role requires meticulous documentation, supplier coordination, and workflow management to ensure traceability and minimize downstream rework.

Responsibilities

• Coordinate travel-focused tasks with suppliers, ensuring visible tracking of sources, owners, statuses, and next actions.
• Review and maintain Travbest role documentation with status tracking for all travel coordination activities.
• Document reservation systems and manage deadlines to ensure timely execution of travel plans.
• Maintain comprehensive documentation and reporting for all travel coordination tasks.
• Reconcile quality control with workflow management to surface repeated errors before they impact downstream processes.
• Apply data accuracy while adhering to deadlines and preserving evidence in the coordination workflow.
• Document process compliance and escalate issues with clear reasoning in the context of travel operations.
• Exercise judgment in follow-ups, particularly when coordination depends on external confirmations rather than assumptions.
• Ensure role-specific handoffs combine documentation, cross-functional coordination, and travel-focused tasks to keep work secure and traceable.

Requirements

• Proficiency in using Travbest Workflow Context and travel planning tools within the operational environment of a Philippine travel agency.
• Strong ability to maintain data accuracy without losing track of evidence or deadlines.
• Experience in documenting process compliance and escalating issues with clear reasoning.
• Judgment in follow-ups, especially when coordination relies on external confirmations.
• Remote work completion is achieved only when reporting, workflow context, and status tracking make the work secure, traceable, and ready for the next authorized teammate.

Pay

Base salary: $42,000–$65,000 per year.

Schedule

Full-time, 100% remote within the United States. Associate-level position.