Jobs · Customer Service

Travel Coordinator

Dinamic AS Group · United States · 1 mo ago
RemoteRemoteCustomer Service$55k–$64k/yrFull-time

Dinamic AS Group is hiring a Travel Coordinator to support traveler requests, reservations, itinerary details, supplier follow-up, and accurate service delivery. This remote role focuses on luxury travel planning, private experiences, itinerary coordination, traveler communication, and premium customer service.

Responsibilities

  • Coordinate luxury travel planning, private experiences, itinerary coordination, traveler communication, and premium customer service.
  • Review traveler names, dates, routing, booking details, confirmations, and service notes for accuracy.
  • Handle routine reservation or itinerary updates and keep travelers informed of next steps.
  • Coordinate with internal teammates, travel suppliers, or service partners when information or confirmation is needed.
  • Maintain complete booking, itinerary, customer, and follow-up records in the company’s shared systems.
  • Escalate complex fare, schedule, payment, or service issues with enough context for the next owner to act quickly.

Requirements

  • Strong customer-service, organization, and follow-through skills.
  • Comfort learning reservation, itinerary, CRM, spreadsheet, and email workflows.
  • Careful attention to names, dates, prices, confirmations, and travel details.
  • Clear written and verbal communication.
  • Ability to manage several open traveler requests without losing deadlines or documentation.
  • A pre-employment background check is required.

Pay

$54,500 - $63,500 per year

Employment type: Full Time
Work arrangement: Remote — United States
Experience level: Associate

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