Jobs · Customer Service

Travel Coordinator

RemoteRemoteCustomer Service$55k–$64k/yrFull-time

Holidays Travel Cia Ltda. is hiring a Travel Coordinator to support traveler requests, reservations, itinerary details, supplier follow-up, and accurate service delivery. This remote role focuses on domestic and international travel planning, reservations, ticketing, traveler service, and administrative support.

Responsibilities

  • Coordinate travel planning, reservations, ticketing, traveler service, and administrative support for domestic and international trips.
  • Review traveler names, dates, routing, booking details, confirmations, and service notes for accuracy.
  • Handle routine reservation or itinerary updates and keep travelers informed of next steps.
  • Coordinate with internal teammates, travel suppliers, or service partners when information or confirmation is needed.
  • Maintain complete booking, itinerary, customer, and follow-up records in the company’s shared systems.
  • Escalate complex fare, schedule, payment, or service issues with enough context for the next owner to act quickly.

Requirements

  • Strong customer-service, organization, and follow-through skills.
  • Comfort learning reservation, itinerary, CRM, spreadsheet, and email workflows.
  • Careful attention to names, dates, prices, confirmations, and travel details.
  • Clear written and verbal communication.
  • Ability to manage several open traveler requests without losing deadlines or documentation.
  • A pre-employment background check is required.

Work Setup

  • Employment type: Full Time
  • Work arrangement: Remote — United States
  • Experience level: Associate

Pay

$54,500 - $63,500 per year

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