Travel Coordinator
Holidays Travel Ecuador (Agencia de Viajes IATA) · United States · 3 days ago
RemoteRemoteCustomer Service$55k–$64k/yrFull-time
Holidays Travel Cia Ltda. is hiring a Travel Coordinator to support traveler requests, reservations, itinerary details, supplier follow-up, and accurate service delivery. This remote role focuses on domestic and international travel planning, reservations, ticketing, traveler service, and administrative support.
Responsibilities
- Coordinate travel planning, reservations, ticketing, traveler service, and administrative support for domestic and international trips.
- Review traveler names, dates, routing, booking details, confirmations, and service notes for accuracy.
- Handle routine reservation or itinerary updates and keep travelers informed of next steps.
- Coordinate with internal teammates, travel suppliers, or service partners when information or confirmation is needed.
- Maintain complete booking, itinerary, customer, and follow-up records in the company’s shared systems.
- Escalate complex fare, schedule, payment, or service issues with enough context for the next owner to act quickly.
Requirements
- Strong customer-service, organization, and follow-through skills.
- Comfort learning reservation, itinerary, CRM, spreadsheet, and email workflows.
- Careful attention to names, dates, prices, confirmations, and travel details.
- Clear written and verbal communication.
- Ability to manage several open traveler requests without losing deadlines or documentation.
- A pre-employment background check is required.
Work Setup
- Employment type: Full Time
- Work arrangement: Remote — United States
- Experience level: Associate
Pay
$54,500 - $63,500 per year