Travel Agent
Dinamic AS Group · United States · 2 days ago
RemoteRemoteCustomer Service$55k–$64k/yrFull-time
Dinamic AS Group is hiring a remote Travel Agent to support luxury travel planning, private experiences, itinerary coordination, and premium customer service across the United States.
About the role
This full-time, entry-level position focuses on accurate traveler requests, reservations, itinerary details, supplier follow-up, and service delivery. You’ll ensure details are precise while advancing workflows in a fast-paced environment.
Responsibilities
- Coordinate luxury travel planning, private experiences, itinerary coordination, traveler communication, and premium customer service.
- Review traveler names, dates, routing, booking details, confirmations, and service notes for accuracy.
- Handle routine reservation or itinerary updates and keep travelers informed of next steps.
- Coordinate with internal teammates, travel suppliers, or service partners when information or confirmation is needed.
- Maintain complete booking, itinerary, customer, and follow-up records in the company’s shared systems.
- Escalate complex fare, schedule, payment, or service issues with enough context for the next owner to act quickly.
Requirements
- Strong customer-service, organization, and follow-through skills.
- Comfort learning reservation, itinerary, CRM, spreadsheet, and email workflows.
- Careful attention to names, dates, prices, confirmations, and travel details.
- Clear written and verbal communication.
- Ability to manage several open traveler requests without losing deadlines or documentation.
- A pre-employment background check is required.
Pay
$54,500 - $63,500 per year