Travel Agent
About the role
Do you have a passion for travel and helping others? Join us to help make our members’ travel dreams come true! AAA Oregon/Idaho is looking for an enthusiastic and motivated Travel Agent to join our Salem, OR travel team. Based out of our Salem, Oregon, office, this role will be key to promote travel sales and offer an exceptional travel experience to our members. We have been helping our members with travel on the road, sea and sky for over 100 years. That legacy exists in part because of our thriving travel agency, which continues to stay ahead of the curve in the industry and champions the innovative ideas to improve the way we work. This position is 100% onsite in Salem, OR.
Responsibilities
- Exhibit exceptional member service while providing advice and recommendations to enhance their travel experience.
- Confirm all travel arrangements.
- Build rapport with members and foster long-lasting travel connections.
- Research, reserve, and finalize domestic and international travel arrangements including cruises, tours, resort packages, and activities.
- Stay focused, detail-oriented, and thrive in a diverse, fast-paced environment.
Qualifications
Desired education/skills/experience:
- 2 years of experience in a customer service or sales environment is preferred (especially in travel) but not required.
- Understanding of the sales process, the importance of customer service, and building and managing relationships.
- Proficient with basic computer knowledge, organized, and able to learn new systems.
Benefits
- Educational and discounted travel opportunities
- Extensive travel industry training provided
- Opportunities to earn travel certifications and IATA card
- Time off programs
- Health, dental, disability/life insurance
- Up to 9% 401(k) total employer contribution
- AAA membership
Pay
Our competitive pay starts at $4,000/month, with the opportunity to earn more through our incentive program.