Insurance Agent

This role focuses on servicing commercial auto and property insurance policyholders in a growing agency environment, with no sales or commission requirements. You will support existing customers through phone and email, handle a mix of licensed and non-licensed insurance activities, and help ensure policies remain accurate, compliant, and up to date. The position offers strong stability, extensive learning and development opportunities, and a clear pathway for long-term career growth in a structured insurance organization.

Responsibilities

• Support existing customers via phone and email
• Handle billing questions, missed payments, renewals, and onboarding of new policies
• Manage a mix of licensed and non-licensed insurance activities
• Maintain policy accuracy, compliance, and up-to-date records

Requirements

• Experience as a customer service representative, ideally within an insurance or call center environment
• Strong customer service skills, including handling a high volume of calls and emails while maintaining professionalism and empathy
• Ability to manage billing, renewals, and policy onboarding with accuracy and attention to detail
• Stable work history demonstrating commitment and reliability

Work Environment

This role is based in a downtown office in Omaha, offering a hybrid work structure once training is complete.

Pay

The pay range for this position is $25.00 - $28.00/hr. Individual compensation within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include specific elections, plan, or program terms. If eligible, the following benefits may be available for this temporary role:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Schedule

This is a contract position based in Omaha, NE, with a hybrid work structure. The position is anticipated to close on August 31, 2026.