Transportation Supervisor

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

About the role

This role is responsible for supervising the day-to-day transportation department activities within assigned area(s) such as dispatching, routing, product/equipment security, equipment maintenance, etc. Assigns work to transportation associates and ensures productivity, a safe work environment, and efficient operations; and trains associates as necessary.

Responsibilities

• Supervise the day-to-day transportation department activities within assigned area(s) such as dispatching, routing, product/equipment security, equipment maintenance, etc.
• Work with cross-functional departments as it relates to the transportation/supply chain operations and ensure prompt and timely resolution of any issues.
• Assign and update driver schedules and coordinate delivery changes through routing and scheduling software system(s) or work with dispatchers/route analysts to coordinate day-to-day scheduling of associates based on resources, volume, etc.; maximize resources and ensure the most efficient routes for assigned area(s) to include customer deliveries and backhauls.
• Ensure customer concerns are addressed in a timely and accurate manner.
• Oversee the review of on-board computers and log reports to ensure/maximize performance of the assigned fleet.
• Monitor driver schedules to include DOT hours, breaks, idle times, additional stops, total hours, etc.
• Work with Fleet Safety/Compliance team to monitor Federal Motor Carrier Safety Administration (FMCSA) Compliance, Safety and Accountability (CSA) and Department of Transportation (DOT) compliance (i.e., DOT physical re-certifications, driver license renewals, random drug screening) and communicate information to drivers in a timely manner to ensure compliance.
• Assist Transportation and/or Safety Manager with arranging and conducting safety meetings to reinforce compliance and address concerns/issues.
• Oversee, review and/or approve driver incoming paperwork, driver logs and files, hours reporting, submission of driver payroll, and other transportation related activities accordingly; recommend changes as necessary and provide training to team on changes in processes and procedures.
• Maintain transportation related reporting and monitor department KPI metrics; analyze metrics results and customer delivery schedules and partner with transportation/logistics, account representatives, warehouse operations, etc. to ensure the most efficient, economical and cost-effective routes.
• Ensure the health, safety, cleanliness and security of the work environment, including:
  • Ensuring compliance with distribution procedures and governmental regulations (i.e., DOT regulations, FMCSA regulations, safety, sanitation, etc.) and promoting and reinforcing safety and security awareness.
  • Overseeing and ensuring the cleanliness of the work environment.
  • Ensuring proper maintenance of and reporting any issues related to equipment.
  • Reporting and/or addressing any issues or work-related injuries, and participating in any investigations as required.
• Coordinate and lead pre-shift meetings and ensure timely communication with associates on various topics (i.e., transportation/distribution procedures, safety, human resources programs, etc.).
• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
• May assist with labor agreement administration, as necessary.
• Additional responsibilities may be assigned as needed.

Requirements

• High school graduate or GED (required).
• Three years of combined transportation and/or supply chain operations experience required; must have knowledge/experience within transportation.
• One year of supervisory or lead experience preferred.
• Good written and verbal communication skills.
• Good organization, prioritization, problem-solving and decision-making skills.
• Ability to multi-task and follow through to meet deadlines.
• Good leadership and training skills; ability to work with all levels of management and line associates.
• Ability to work flexible hours based on business needs; must be available/on call during evenings or weekends to solve problems arising from equipment breakdowns, weather emergencies, or other situations that require problem solving.
• Knowledge of transportation/logistics activities such as FMCSA/CSA compliance, DOT requirements, dispatching, backhauls, contract carriers, local regulations, etc.
• Knowledge of transportation on-boarding software required; experience with Cadec preferred, and knowledge of dispatch software (CAMS, etc.) and/or routing software (JDA).
• Proficient with computers to include MS Office (Excel and Word).

Physical Requirements

• Must frequently sit, walk and stand, use hands to handle, grasp, and twist objects, tools, or controls, and use both feet for repetitive movements as in operating foot controls.
• Must frequently walk, talk, crouch, kneel, bend, stoop, twist, and reach with the hands and arms.
• Ability to lift up to 75 pounds with assistance as needed.
• While performing the duties of this position, employees are subject to a warehouse environment and may frequently be exposed to changes in temperature and humidity based on assignment.
• The noise level in the work environment is usually moderate to high.
• Employees must be able to work weekends, holidays, days and night hours, and overtime as necessary and as assigned, and must be able to work in the condition specified for 8-10 hour shifts as assigned.
• Travel requirements vary by assignment.

Pay

$65,000 - $77,000 depending on experience.

Benefits

• Excellent benefits package, including 2+ weeks PTO and 7 paid holidays.
• Eligible for healthcare (single and family) first of the month following date of hire.
• 401(k) plan with employer match available.
• Employer paid Life Insurance, Short Term and Long-Term Disability.
• Paid Parental Leave after six months.