Transportation Supervisor

Role Profile

• Gate to Gate training with all new hires coming out of orientation.
• Continuous development of all new drivers. (Pre-Trip Beginning Day)
• Aid in the development and implementation of new processes and procedures.
• Organize, document, and present driver observations.
• Subject matter expert on all driver processes. (Pod, Paperwork, Daily Deposits, Samsara transactions, etc.)
• Promote driver safety (Lifting and Back Safety, SLAM Safety Videos, Lift Gate Safety, Three Points of Contact, etc.)
• Organize and communicate driver KPI’s. To include updates to driver communication board.
• Aid Trans Manager with weekly drivers schedule.
• Aid Trans Manager with oversight of equipment. To also include reporting down equipment to Ryder.
• Attend daily Trans meeting with Operations VP.
• Provide morning/afternoon Trans updates to Sales and Operations.
• Continuous tracking of late trucks, missed deliveries, and breakdowns.
• Audits of daily Pod usage.
• Driver hotel reservations as needed (Daily monitoring of credit card usage).
• Travel required as needed, to include overnight stay (Shuttle points in KY, WV and OH).
• Weekend responsibilities when called upon.
• Support route delivery/shuttling when called upon.
• Backfill Transportation Management when called upon.
• Support all areas of Transportation when called upon.

Additional Responsibilities

• Work with sales team and transportation team members to establish and maintain an excellent customer experience.
• Work with sales and routing to create and maintain efficient delivery routes.
• Fill in as a Route Delivery Driver at company facility or remote domiciles when called upon.
• Maintain Brown Foodservice equipment to ensure maintenance is up to date.
• Ensure equipment conditions and documentation are in compliance with company and government guidelines.
• Monitor Delivery Drivers to ensure a culture of safety and customer service is exhibited, including but not limited to Driver work and appearance.
• Ensure Driver documentation is compliant with DOT regulations, such as health cards and driving logs.
• Train new Drivers and Trainees, reviewing all policies and procedures that need to be followed.
• Provide retraining as needed (on a quarterly basis at minimum) of all tenured Drivers at the company's facility, remote domiciles, and/or during a daily route.
• Resolve breakdowns on routes to minimize downtime and maintain delivery schedules.
• Assist in the execution of duties and responsibilities of all transportation personnel.
• Provide coaching and/or discipline in accordance with company policies and collective bargaining agreement when required for transportation personnel.
• Conduct accident investigations with Drivers and company equipment involved at company facility and the scene of an incident.