Transportation Supervisor

About the role

Pet Food Experts (PFX) is a leading pet specialty distributor serving over 10,000 pet retail locations nationwide. The Fleet Supervisor oversees transportation operations at the Tacoma, WA distribution center, ensuring safe, compliant, and efficient delivery.

Responsibilities

- Manage all transportation operations, including routing, dispatching, fleet maintenance, safety, driver performance, and customer service follow-up. - Ensure compliance with DOT and FMCSA regulations, and PFX company policies, procedures, and safety standards. - Supervise and support fleet drivers and any local dispatch or transportation support staff. - Maintain accurate vehicle maintenance records; coordinate routine and unscheduled service in collaboration with leasing providers. - Partner with the Transportation Compliance Specialist to ensure driver qualification files, logs, and Drug & Alcohol testing programs are complete and compliant. - Monitor route performance (weight, stops, miles) and conduct local route optimization at least every 6 months to identify cost-saving and efficiency opportunities. - Conduct routine on-road safety ride-alongs and performance assessments for drivers. - Lead local driver onboarding and ongoing training initiatives, partnering with corporate where needed. - Coordinate and lead safety meetings (at least once annually), and reinforce a culture of safety across all transportation activities. - Monitor and address risk management reports related to accidents, near misses, or violations; implement corrective actions in partnership with local leadership and corporate. - Partner with the DC Manager and corporate Transportation Director to analyze transportation expenses, address equipment needs, and resolve delivery or driver concerns. - Respond to transportation-related emergencies or incidents on a 24/7 rotational availability basis. - Serve as a liaison with Customer Experience and Sales to resolve any delivery-related complaints or issues impacting service or brand reputation. - Participate in quarterly and annual site visits with corporate Transportation leadership.

Requirements

- CDL A Required - Minimum of 5 years of transportation management or fleet operations experience, preferably in a high-volume distribution environment. - Proven leadership skills with the ability to coach, motivate, and engage drivers and transportation support staff. - Strong working knowledge of FMCSA regulations, DOT compliance, HOS rules, and safety management practices. - Proficient in Google Suite, Omnitracs, and transportation dispatch and compliance tracking systems. - Strong customer service focus and ability to resolve service issues effectively. - Ability to work a flexible schedule, including occasional weekends and on-call response. - Bachelor’s Degree preferred OR equivalent combination of experience and training in transportation/fleet operations and safety management.

Pay

$80,000 - $86,000/year

Schedule

Monday - Friday