Transportation Planner - Support Shift

About the role

This role is part of our Support Shift, designed to maintain service continuity for our customers during the weekend. The position is scheduled for Saturday and Sunday, 6:00 AM – 4:00 PM (Central Time).

Responsibilities

• Cook up transportation for a variety of customer accounts, ensuring freight is scheduled to meet service expectations
• Foster strong, collaborative connections with internal teams, external customers, and carrier partners
• Monitor and interpret market trends to inform planning and decision-making
• Use critical thinking to resolve unexpected issues with carriers or customers, aiming for mutually beneficial outcomes and reduced accessorial charges
• Understand and facilitate compliance with all state and Department of Transportation (DOT) regulations
• Drive efficiency by using system tools to identify opportunities for cost savings, service improvements, and capacity optimization

Requirements

• Experience using Microsoft Office programs for communication and using spreadsheets
• Experience providing customer service and conflict resolution

Qualifications

• Experience dispatching or planning in the Transportation/Logistics industry
• Experience with logistics or supply chain management software
• Experience collaborating across departments to optimize supply chain processes
• Experience communicating effectively with suppliers, carriers, and internal stakeholders
• Experience analyzing data to drive work optimization and opportunities

Skills

• Strong attention to detail
• High level of professionalism

Benefits

• Medical
• Dental
• Vision
• Flexible Spending and Health Savings Accounts
• Life Insurance
• Disability
• Retail
• Paid Vacation/Time Off
• Education Assistance

Pay

Compensation details are confidential and will be shared with successful candidates.

Schedule

The position is scheduled for Saturday and Sunday, 6:00 AM – 4:00 PM (Central Time).