Shift Manager (18Yrs +)

About the role

Managers lead shifts every week, ensuring customers receive a fast, accurate, and friendly experience. They provide leadership to crew and other managers during a shift to maintain high standards of quality, service, and cleanliness. Shift Managers handle various tasks such as shift planning, performance monitoring, safety and security oversight, and communication between shifts.

Responsibilities

• Plan and monitor shifts to ensure customer satisfaction.
• Ensure adherence to McDonald’s standards for quality, service, and cleanliness.
• Manage inventory, daily maintenance, and cleanliness.
• Oversee food safety and production.
• Communicate effectively with the next shift manager.
• Help departments meet their goals.
• Meet and exceed shift targets.

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to adapt to the demands of the job.
• Ability to communicate effectively and manage a team.
• Age 18 or older.

Qualifications

While not specified, candidates should possess strong interpersonal skills, excellent organizational abilities, and the ability to work independently and as part of a team. Previous experience in a similar role is preferred but not required.

Skills

Effective communication, problem-solving, and leadership skills are essential. Proficiency in Microsoft Office and familiarity with restaurant management systems are beneficial.

Benefits

The position offers competitive pay and a comprehensive benefits package including:

• Education assistance through Archways to Opportunity
• College tuition assistance
• English classes as a second language
• Medical, dental, and vision coverage
• Short- and long-term disability, life, and accident insurance
• Service awards

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual’s availability. Hours vary and may include evenings, weekends, and holidays.

Pay

Compensation details are not specified in the posting, but are competitive and depend on experience and qualifications.

Contact Information

To learn more about the franchisee organization and the application process, please contact them directly. McDonald’s USA will not receive a copy of your application and will have no involvement in employment decisions.