Transportation Operations Supervisor (Caldwell, ID)

Summary

This role is responsible for leading and supporting a team of drivers, ensuring strong performance, safety, and service standards are consistently met. You’ll oversee day-to-day transportation operations for an assigned terminal, including managing equipment and coordinating resources to keep product moving efficiently and reliably. This position also plays a key role in building relationships, supporting customer needs, and identifying opportunities for growth within the market.

Key Responsibilities

- Lead and support a team of drivers and terminal staff, including hiring, training, performance management, and addressing employee concerns - Champion a strong safety culture by modeling safe behaviors and ensuring compliance with company policies and regulatory requirements (DOT, OSHA, EPA) - Oversee day-to-day transportation operations at the terminal, including scheduling loads, assigning equipment, and adjusting plans to meet changing business needs - Manage fleet and equipment readiness, ensuring assets are available, well-maintained, and operating efficiently through coordination with internal teams and vendors - Monitor driver and contractor performance through reporting tools, site visits, and ride-alongs, including Hours of Service (HOS) compliance and audits - Build and maintain strong relationships with contract carriers, vendors, retailers, and internal partners to support reliable product movement and service - Analyze operational performance and implement improvements to increase efficiency, reduce costs, and meet customer service expectations - Support business growth and market development efforts, including evaluating opportunities, pricing considerations, and contributing to overall profitability - Track and report on key performance metrics, using weekly, monthly, and annual reporting to drive results aligned with company goals - Ensure accurate timekeeping and payroll support, including daily timecard review and bi-weekly approvals - Coordinate product movement across a variety of commodities and equipment types, ensuring the right resources are in place to meet customer and operational needs

Key Skills & Abilities

- Working knowledge of transportation and safety regulations, including FMCSA, DOT, OSHA, and EPA - Strong communication and problem-solving skills, with the ability to navigate complex situations and make sound decisions - Proven ability to build and maintain effective working relationships across teams, locations, and with external partners such as vendors and contract carriers - Comfortable using Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook

Typical Education

Bachelor’s Degree (B.A. or B.S.) from a 4-year college or university

Relevant Experience

- 3+ years of leadership experience or equivalent training, with a focus on leading teams and driving performance - Experience in transportation, logistics, or commercial trucking environments strongly preferred - A valid CDL is highly desired, but not required

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.