Transportation Operations Supervisor

Responsibilities

• Operational Oversight
• Supervise daily cross-dock operations, including inbound receiving, freight sorting, staging, OS&D, and outbound loading.
• Cook up freight movement between inbound and outbound trailers to minimize dwell time and operational delays.
• Affirm accurate freight handling, labeling, scanning, and documentation.
• Monitor load schedules to ensure on-time departures and arrivals.
• Adjust staffing levels and workflow based on freight volume, peak periods, and operational demands.
• Perform other duties as assigned.
• Team Leadership & Development
• Manage and provide guidance to the Operations Team, including work hours and timekeeping (Workday).
• Train and coach dock associates and material handlers to ensure consistent performance and skill development.
• Assign daily work tasks and monitor productivity to ensure operational goals and labor expectations are met.
• Conduct performance evaluations and provide ongoing feedback, coaching, and corrective action as needed.
• Promote a strong safety culture and ensure consistent enforcement of company policies and procedures.
• Address employee concerns, attendance issues, and performance challenges in a timely and professional manner.
• Safety & Compliance
• Ensure full compliance with OSHA, DOT, and company safety policies and procedures.
• Conduct regular safety meetings, dock audits, and equipment inspections to reinforce safe work practices.
• Monitor and enforce the proper use of material handling equipment, including forklifts, pallet jacks, and other powered industrial vehicles.
• Maintain a clean, organized, and hazard-free dock environment at all times.
• Support accident and incident investigations, including documentation, root cause analysis, and implementation of corrective and preventive actions.
• Coordination & Communication
• Work closely with Dispatch, the Terminal Manager, and internal and external customers to ensure smooth and efficient freight flow.
• Communicate service issues, delays, capacity constraints, or operational discrepancies to leadership in a timely manner.
• Investigate and resolve freight discrepancies, damages, shortages, and misloads to minimize service impact.
• Ensure accurate and complete documentation, including bills of landing, load manifests, and related shipping paperwork.

Qualifications

• Education, experience, and/or technical skill requirements:
• 3 years of prior dock/warehouse Lead experience in the transportation industry.
• At least 2 years of LTL preferred.
• Experience with timekeeping systems preferred, particularly Workday.
• Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
• Proficiency in MS Office
• People Capabilities
• Business Acumen: Must possess industry, organization, and financial knowledge.
• Relationship Management: Must promote collaboration, networking, persuasion, and influence.
• Data Judgement: Must be able to provide data foundations, interpretation, and storytelling.
• Talent Management: Provide strategic HR expertise, employee experience management, change management and technological savviness.
• Agility: Must lead with a growth mindset and drive innovation and iteration.
• Physical Demands / Working Environment
• Lifting and Carrying: Ability to lift and carry objects of varying weights, typically 25 to 50 pounds or more, depending on the job duties.
• Pushing and Pulling: Capability to push and pull carts, pallet jacks, or other equipment loaded with materials throughout the warehouse.
• Standing and Walking: Ability to stand and walk for extended periods, often for the duration of a shift.
• Bending and Stooping: Capacity to bend, stoop, squat, and reach to retrieve items from shelves, bins, or storage racks.
• Climbing: Can climb ladders or stairs to access elevated storage areas or perform maintenance tasks.
• Operating Equipment: Proficiency in operating warehouse equipment such as forklifts, pallet jacks, and order pickers.
• Manual Dexterity: Ability to use hands and fingers to handle small objects, operate machinery controls, and perform tasks requiring precision and accuracy.
• Repetitive Motion: Ability to perform repetitive tasks, such as scanning barcodes, sorting items, or packaging products, throughout the shift.
• Physical Endurance: Stamina and endurance to work in a fast-paced environment and meet productivity targets.
• Safety Awareness: Commitment to following safety protocols and guidelines to prevent workplace accidents and injuries.

Benefits

Not specified

Pay

Not specified

Schedule

Not specified