Transportation Supervisor

Job Summary

This is an Operations position responsible for supervising the activities associated with Delivery.

Responsibilities

• Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
• Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate.
• Manages labor hours and consumable supplies within budget.
• Prepares work schedules including extra work days and shifts as needed.
• Oversees the proper selection, utilization of company assets in support of the Delivery department.
• Organizes required repairs with proper departments as necessary.
• Reviews delivery functions and productivity reporting.
• Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes.
• Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc.
• Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues.
• Visits customer locations and meets with customers to address issues and assess delivery difficulty.
• Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures.
• Makes recommendations for disciplinary action and/or behavior modification where required.
• Executes management functions of staff selection, development, discipline, performance reviews and/or terminations.
• Performs the duties of associates supervised and other related duties as needed (and as qualified).

Qualifications

• Education: High school diploma or general education degree (GED); or equivalent combination of education and related experience.
• Experience: 1-3 years related experience and/or training.
• Certificates, Licenses, and Registrations: Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred.

Professional Skills

• Successfully engage and lead individual and team discussions and meetings.
• Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Apply all relevant policies in a consistent, timely and objective manner.
• Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
• Demonstrate skill in making independent decisions in support of company policies and procedures on time.
• Able to read, comprehend, write and speak English.
• Add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.

Physical Demands

• Regularly required to talk or hear.
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance.
• Occasionally required to stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds.

Working Conditions

• Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces.
• The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call.
• May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.).
• Periodically exposed to high, precarious places.
• Sometimes exposed to fumes or airborne particles.
• The noise level in the work environment is usually moderate.