Transitioning Military Service Member, Senior Human Resources Administrator

About the role

Chewy is seeking a Senior Human Resource Administrator to join our Fulfillment Center Human Resources team. This role offers a pathway to translate military HR skills into a civilian career.

Responsibilities

• Serve as the first point of contact for Fulfillment Center Team Members regarding Human Resources questions, similar to unit-level personnel support in the military.
• Coordinate all new hire and in-processing activities, including communication, on-site preparation, orientation scheduling, and onboarding support.
• Conduct new employee orientations to ensure Team Members understand benefits, policies, procedures, and workplace expectations.
• Complete and audit employment documentation, including I-9s, background checks, and drug screenings, ensuring accuracy and compliance.
• Track attendance, process timekeeping corrections, payroll adjustments, and shift changes to maintain accountability and accurate records.
• Maintain employee files and conduct routine audits, ensuring confidentiality and adherence to company and legal standards.
• Draft, revise, and proofread HR-related documents, policies, and communications as directed.
• Communicate information clearly and consistently using multiple channels such as email, phone, and posted notices.
• Support HR Business Partners and site leadership with administrative tasks, reporting, and HR initiatives.
• Aid in planning and execution of HR events, engagement activities, and office programs that support morale and culture.

Requirements

• Military experience in administrative, personnel, training, or leadership support roles (e.g., S1/Admin, Personnel Specialist, Yeoman, Training NCO, Platoon or Company-level admin support).
• 1–3 years of experience performing administrative, personnel, or human resources–related duties (military or civilian).
• Strong written and verbal communication skills with the ability to explain policies clearly and professionally.
• High attention to detail and the ability to manage sensitive information with discretion and integrity.
• Comfort working in a fast-paced, operational environment with competing priorities.
• Digital literacy and the ability to learn HR systems (e.g., HRIS, timekeeping, payroll systems).
• Proficiency in Microsoft Office tools, particularly Excel.
• Ability to work independently while contributing to a team-focused mission.
• Flexibility to work NIGHTS and/or WEEKENDS as required by Fulfillment Center operations.

Qualifications

• Bachelor’s degree or equivalent experience in Human Resources, Business, or a related field.
• Prior experience supporting personnel actions, counseling documentation, or compliance audits.
• Demonstrated ability to enforce standards consistently while maintaining trust and integrity.
• Strong organizational skills and pride in accurate recordkeeping.
• Service-oriented mentality with a genuine dedication to supporting Team Members.
• Ability to remain calm, objective, and solutions-focused in challenging or sensitive situations.
• Curiosity, adaptability, and a desire to continuously improve processes and the team member experience.

Skills

• Excellent communication skills.
• Attention to detail.
• Organizational skills.
• Ability to work independently and contribute to a team.
• Flexibility to work nights and weekends.

Benefits

• Equal opportunity employer.
• Comprehensive benefits package.

Pay

$XX.XX - $XXXX per hour, depending on experience.

Schedule

NIGHTS and/or WEEKENDS as required by Fulfillment Center operations.