Training Coordinator- Federal Background Investigations

At ISN, we believe our people are the driving force behind our success. For more than 45 years, we've partnered with over 150 federal agencies to deliver innovative, mission-critical solutions that strengthen government mission and serve the public. Recognized over 25 times by the Washington Business Journal as one of the 50 Fastest Growing Government Contractors and by the Inc. 5000 as one of the Fastest Growing Private Companies, ISN continues to grow through exceptional service, innovation, and a commitment to excellence. We have earned more than 100 commendation letters from our customers recognizing our commitment to exceptional quality, timely delivery, and unwavering integrity. We take pride in our role as a trusted government partner, delivering innovative solutions that benefit society, strengthen national security, and support mission-critical operations. At ISN, you'll find more than a job—you'll find an opportunity to build your career, collaborate with talented professionals, and make a meaningful impact supporting important federal missions. We foster a collaborative, inclusive culture where employees are encouraged to learn, grow, share ideas, and contribute to innovative solutions for our customers. Whether you're just beginning your career or bringing years of experience, you'll join a team that values integrity, accountability, teamwork, and continuous improvement.

About the role

We are seeking a qualified and experienced Investigative Training Coordinator who will be responsible for developing, implementing, and managing the training program for personnel performing background investigations under the Background Investigative Services Contract. The ITC works closely with the Program Manager, Deputy Program Manager, and Quality Control Officer to ensure training aligns with operational requirements, supports continuous improvement, and maintains investigative compliance and quality.

Responsibilities

• Establish/maintain CFI/CIT personnel training in support of the Component’s BI program
• Demonstrate knowledge of background investigations, policies and procedures
• Establish/maintain a program to train personnel who are involved in conducting investigations, scoping, assigning, controlling, reviewing, approving, and performing quality control and assurance functions
• Provide investigators with guidance on investigative and ROI issues and maintaining quality standards
• Provide advice and guidance to investigative and staff personnel on FIS, INVS, and Component requirements
• Plan, develop, and implement training programs and supplemental guidance for classroom or web-based instruction

Requirements

• Experience (Minimum): Six (6) or more years of experience in the personnel security investigations or background investigations field, demonstrating general knowledge of background investigation policies and procedures
• Experience with training when it comes to background investigations
• Education (Minimum): Bachelor’s degree from an accredited college or university

Qualifications

• Must successfully complete a pre-employment background investigation

Skills

• Knowledge of background investigations, policies and procedures
• Ability to establish and maintain training programs
• Strong communication and interpersonal skills
• Ability to provide guidance and advice to investigative and staff personnel

Benefits

• Comprehensive Medical Coverage with Prescription Benefits
• Dental Insurance
• Flexible Spending Accounts (FSA)
• Company-Paid Short-Term & Long-Term Disability
• Company-Paid Basic Life Insurance
• 401(k) Retirement Plan
• Paid Time Off beginning on your first day of employment
• Professional growth and leadership development opportunities

Pay

• Competitive salary based on experience and qualifications

Schedule

• Full-time position