TRAINING COORDINATOR

Job Summary

The onsite Specialist is responsible for coordinating and scheduling arrangements for delivering training programs, events, and workshops, including all logistical support. The person is required to manage and coordinate multiple tasks and detailed activities in a time-intensive work environment. The work timings are 6am to 2:30pm. Working days will be Monday - Friday. There is no WFH.

Responsibilities

• Ensure onsite training event activities are performed as per the “Event Readiness Process/System”
• Ensure the Event Facilities are set up correctly and have the necessary equipment
• Communicate with instructors and outside vendors in both written and spoken correspondence
• Support the facilitators and ensure they have the required access to the facility
• Interface with local suppliers
• Clock and timing in line with the training and workshop calendars
• Arrange for the training materials, manuals, hand-outs, and other instructional aids (Trainer Package)
• Manage the training logistics (training room booking, access, photographer, etc.) and share detailed information with participants and trainers in advance
• Participate in the kick-off of the program, administer the essential program briefings, and calibrate with the speaker and stakeholders
• Monitor completion of training activities - Pre-work, Attendance
• Activate the registration link, roster, and logistics management on the LMS
• Communicate with the internal and external vendors and ready the Purchase Order
• Manage attendance records and feedback sheets, issuance of certificates, etc.
• Calibrate with the offshore team for any changes/updates in the training event/program
• Follow the workflow/communication process on CRM and adhere to the case management process

Requirements

• Experience in a corporate learning environment or performing event coordination services for corporate clients with customer-centricity in mind
• Possess a “job permit” to work in a specific geography
• Proficiency in the English language
• Must have an outgoing personality and skills in speaking, organizing, listening, leadership, communication, and decision-making
• Proficient in Computer (MS Office, SharePoint, and CRM tools)
• Attention to detail and the ability to work easily with others