Training Coordinator

About the role

The Training Specialist II performs routine (journey-level) training work. Work involves planning, organizing, conducting, and evaluating training programs for the state hospital program area. Trains new employees during New Employee Orientation (NEO) and conducts Refresher Training. Monitors all employees in the program area to ensure their training is up to date. Tracks, collects, and e-mails permanent HR documents to Facility Support Services Competency Training and Development (FCTD). Creates and maintains a training database to track compliance with required training. Receives training reports monthly from FCTD and reviews and monitors due dates. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs other duties as assigned, including actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation, which may require an alternate shift pattern assignment and/or location.

Responsibilities

• Attends work on a regular basis and may be asked to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• Collaborates with the state hospital program area staff to identify and address training needs.
• Plans, organizes, and conducts training programs, as assigned, in group type settings or online format.
• Develops curriculum specific to the program area and evaluates training programs by performing competency evaluations of staff through examinations or demonstrations.
• Assists in analyzing training content for accessibility to make content accessible to fit the needs of the patients served for physical, psychological and/or age-related learning disabilities.
• Trains new employees during New Employee Orientation (NEO) on program area requirements and conducts refresher training as needed.
• Promotes training quality and effectiveness by customizing the program area training to increase the trainee's perception of the relevance of the program's environment and uses creativity and/or other training techniques to encourage interactivity and interest so the trainee is engaged and retains information.
• Ensures all aspects of the training supports the delivery of services to the patients while providing safety for the employee.
• Notifies program area staff regarding training day options. Schedules TIPS, CPR and other training and emails information to the appropriate staff in the program area.
• Creates a packet of documents and provides instructions to employees who are required to read and acknowledge by signature. Ensures required training and forms are completed, signed, entered into a training database, and filed in the employees Personnel/Training folder.
• Prepares new employee information manual specific to the program area and updates as needed.
• Provides new hire orientation and a brief training session for new employees who are in the middle of their Pre-Service Training (PST). Ensures that the new employee is properly introduced at the Unit for Unit Orientation.
• Maintains accurate and complete training records as required to correctly document staff training. Creates and maintains a training database to track employee compliance with required training. Develops and provides reports of training due or delinquency to the employee and program leadership.
• Assures proper attendance records are completed for all assigned classes and entered into the database.
• Serves as liaison with FCTD in monitoring mandatory online trainings (i-Learns), as well as TIPS and CPR refresher courses. Reviews and validates program area reports to assure consistency with FCTD reports.
• Maintains necessary certifications to teach assigned classes including specialty HHSC classes developed for interaction with program area's patients such as the Treatment Intervention Prevention Strategies (TIPS) and/or general public response classes such as CPR.
• Attends and participates in program meetings as assigned to provide training perspectives. Participates in continuous hospital-wide and program specific performance improvement activities.
• Identifies and addresses the training needs in order to ensure compliance with The Joint Commission (TJC) standards, Centers for Medicare and Medicaid (CMS) conditions of participation, Texas Administrative Code (TAC), and the rules and regulations of the Agency and state hospital system.

Qualifications

• Associate's degree required; OR one (1) year of teaching professionally; OR eighteen (18) months of experience in direct patient care service.
• Eighteen months of experience in training work preferred.
• Teaching in adult education preferred.
• Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.

Skills

• Knowledge of patient care techniques and of treatment, therapy, and developmental programs.
• Knowledge of training procedures/techniques.
• Skills in preparing training classes.
• Skills in using computer-based programs such as Word, PowerPoint, Outlook, and other software programs.
• Clinical skills in recording vital signs, using mechanical lifts, and Activities of Daily Living (ADL).
• Skills in maintaining records and developing and maintaining databases.
• Ability to work in a team environment and independently.
• Ability to communicate orally and in writing with persons of diverse backgrounds, education levels, and different learning styles; and ability to train others.

Certifications

• Certification in CPR, First Aid, and TIPS preferred. Certification must occur within 6 months of employment.

Pay

$3,900.00 - $5,372.41 monthly (Salary Group TEXAS-B-17).

Schedule

Day shift (First), with potential for rotating schedule, extended shift, and/or overtime. Not eligible for telework. Up to 15% travel.

Benefits

• 100% paid employee health insurance for full-time eligible employees
• Defined benefit pension plan
• Generous time off benefits
• Numerous opportunities for career advancement

Location: San Antonio State Hospital, 6711 S NEW BRAUNFELS, SAN ANTONIO, TX

Posting Number: 21051 | Closing Date: 09/18/2026