Training Coordinator

Essential Functions

• Track and report on training effectiveness using metrics such as completion rates, retention, and performance improvement.
• Develop and manage Key Performance Indicators (KPIs) for training programs (e.g., onboarding success, time-to-productivity).
• Gather and analyze participant feedback to continuously improve training content and delivery.
• Provide regular updates to leadership on training ROI and workforce development progress.
• Administer and maintain the organization’s Learning Management System (LMS) or training database.
• Ensure all training materials, records, and certifications are accurate, accessible, and audit-ready.
• Identify and implement new learning technologies, including e-learning tools and virtual platforms.
• Troubleshoot user issues related to training systems and platforms.
• Design and manage a structured onboarding program for new hires, especially in the first year.
• Support first-year employee success plans, including milestone check-ins and skills progression tracking.
• Partner with managers to improve new hire integration and retention.
• Support development of leadership training programs for emerging and existing leaders.
• Aid in building career progression frameworks tied to skills, certifications, and experience.
• Coordinate succession planning training initiatives in partnership with leadership and HR.
• Ensure compliance with all required training regulations, certifications, and company policies.
• Prepare documentation and reports for audits and regulatory reviews.
• Identify gaps in compliance training and proactively address risks.
• Design engaging training materials using adult learning principles.
• Adapt content for different learning styles (in-person, virtual, self-paced).
• Serve as a lead facilitator for key organizational training programs.
• Collaborate with HR, operations, and leadership to align training with business objectives.
• Partner with subject matter experts (SMEs) to develop technical training content.
• Act as a liaison between departments to ensure consistency in learning and development efforts.
• Contributes to team performance by collaboration and effective communication.
• Adds to team effort by accomplishing other duties as assigned.

Learning Management System (LMS) / Technology Oversight

• Administer and maintain the organization’s Learning Management System (LMS) or training database.
• Ensure all training materials, records, and certifications are accurate, accessible, and audit-ready.
• Identify and implement new learning technologies, including e-learning tools and virtual platforms.
• Troubleshoot user issues related to training systems and platforms.

Onboarding & Early Career Development

• Design and manage a structured onboarding program for new hires, especially in the first year.
• Support first-year employee success plans, including milestone check-ins and skills progression tracking.
• Partner with managers to improve new hire integration and retention.

Leadership & Professional Development Support

• Support development of leadership training programs for emerging and existing leaders.
• Aid in building career progression frameworks tied to skills, certifications, and experience.
• Coordinate succession planning training initiatives in partnership with leadership and HR.

Compliance & Risk Management

• Ensure compliance with all required training regulations, certifications, and company policies.
• Prepare documentation and reports for audits and regulatory reviews.
• Identify gaps in compliance training and proactively address risks.

Facilitation & Instructional Design

• Design engaging training materials using adult learning principles.
• Adapt content for different learning styles (in-person, virtual, self-paced).
• Serve as a lead facilitator for key organizational training programs.

Knowledge Management & Content Sharing

• Establish and maintain a centralized knowledge repository (intranet or training hub).
• Ensure training content remains current, relevant, and accessible across the organization.
• Promote a culture of knowledge sharing and continuous learning.