Training and Compliance Coordinator - Emergency Shelter

We need to output HTML fragment with sections: About the role (maybe not needed if content already includes description). The posting includes description paragraphs before responsibilities. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content. We have: - About the role: The first paragraph(s) describing role: "LifeWorks of Austin, TX is looking for a Training and Compliance Coordinator to join our Emergency Shelter team! The Training and Compliance Coordinator manages, coordinates, and oversees all emergency shelter staff training and quality control processes to ensure compliance with state, regulatory, and agency requirements. This position plans, schedules, facilitates, tracks, and evaluates required trainings for shelter staff, supports onboarding and ongoing professional development, and establishes policies and procedures to promote consistency and accountability amongst shelter staff. The coordinator also monitors staff fidelity to the agency’s evidence-informed treatment model, identifies training and performance needs, and works collaboratively with leadership to ensure staff maintain the knowledge, skills, and competencies necessary to provide safe, effective, and compliant services to youth." We can put that under

About the role

with

. - Responsibilities: list of bullet points after "Responsibilities". We need

• for each. - Qualifications: includes EDUCATION AND EXPERIENCE and other bullet-like lines. We'll put under

  Qualifications

  with
  • . - Skills: there is "Core Competencies And Skills" list. That could be Skills section. We'll put under

    Skills

    with
    • . - Certificates, Licenses, Registrations: could be part of Qualifications or separate? The instruction says use headings for sections like Qualifications, Skills, Benefits, Pay, Schedule. Certificates could be part of Qualifications. We'll include them under Qualifications as list items. - Benefits: described: "Benefits are also included, which consist of 24 PTO days per year (accrued); 11 paid holidays per year; a premium-free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options!); a retirement savings plan with 50% match on the first 6% of contributions, and much more!" That's specific, so include Benefits section. - Pay: "This full time, exempt position earns a competitive rate ranging from $57,643 - $81,389 depending upon experience." That's specific, include Pay. - Schedule: Not explicitly given besides "full time, exempt position" and "Must be able to work a flexible schedule, including occasional evenings, weekends, or after-hours coverage". That's schedule info. Could include Schedule section with that detail. It's specific enough. We must not include boilerplate like Equal Opportunity Employer, etc. We must not repeat job title as heading. We must not include Job ID. We must output only HTML fragment. Let's craft. Structure:

      About the role

      LifeWorks of Austin, TX is looking for a Training and Compliance Coordinator to join our Emergency Shelter team! The Training and Compliance Coordinator manages, coordinates, and oversees all emergency shelter staff training and quality control processes to ensure compliance with state, regulatory, and agency requirements. This position plans, schedules, facilitates, tracks, and evaluates required trainings for shelter staff, supports onboarding and ongoing professional development, and establishes policies and procedures to promote consistency and accountability amongst shelter staff. The coordinator also monitors staff fidelity to the agency’s evidence-informed treatment model, identifies training and performance needs, and works collaboratively with leadership to ensure staff maintain the knowledge, skills, and competencies necessary to provide safe, effective, and compliant services to youth.

      Responsibilities

      • Develop, coordinate, schedule, and facilitate required training for all emergency shelter staff in accordance with DFPS, HHSC, regulatory, and agency requirements.
      • Facilitate “Handle With Care” training, including verbal de-escalation, crisis prevention, and approved physical intervention techniques.
      • Facilitate and/or coordinate evidence-informed and strengths-based trainings, including Trauma-Informed Care, TBRI, ACEs, professional boundaries, normalcy, and youth development.
      • Conduct new employee onboarding and ensure all required training, certifications, and documentation are completed prior to staff working in ratio with youth.
      • Provide ongoing refresher training and professional development based on identified shelter staff needs, incidents, quality assurance findings, and regulatory changes.
      • Monitor staff implementation and fidelity to the agency’s evidence-informed treatment model and provide coaching, feedback, and corrective training when needed.
      • Conduct regular quality control reviews to identify gaps in staff practice, documentation, safety procedures, and program implementation.
      • Provide crisis intervention and de-escalation support during incidents involving youth and assist staff in responding to behavioral and emotional crises.
      • Assist with the development and implementation of corrective action, performance improvement, and retraining plans when staff do not meet agency or regulatory expectations.
      • Collaborate with Program Managers, and agency leadership to identify training needs and ensure consistent implementation of shelter policies and procedures.
      • Assist with preparation for licensing reviews, audits, monitoring visits, and other regulatory inspections by ensuring required training and quality assurance documentation is complete and readily accessible.
      • Participate in staff meetings, case staffing, program meetings, and other organizational activities as needed to support communication, accountability, and continuous quality improvement.
      • Maintain confidentiality and protect the privacy and dignity of youth, families, and staff in accordance with agency policy and applicable laws and regulations.
      • Perform other duties as assigned to support the safe, effective, and compliant operation of the emergency shelter.

      Qualifications

      • Requires a Bachelor’s Degree in social or behavioral sciences or administrative field;
      • Requires a minimum of 2 years related experience; or
      • Equivalent combination of education and experience.
      • Previous experience training, coaching, supervising, or mentoring staff preferred.
      • Knowledge of trauma-informed care, strengths-based practices, adolescent development, crisis intervention, and de-escalation techniques.
      • Strong understanding of DFPS, HHSC, licensing, and regulatory training requirements applicable to residential child-care programs preferred.
      • Strong organizational skills with the ability to manage multiple training schedules, deadlines, compliance requirements, and staff onboarding processes.
      • Strong written and verbal communication skills, with the ability to provide clear instruction, constructive feedback, and professional coaching.
      • Must be able to work a flexible schedule, including occasional evenings, weekends, or after-hours coverage, based on training, onboarding, and shelter needs.
      • Must possess or be able to obtain a valid Texas driver’s license within 30 days.
      • Standard First-Aid and CPR certification as required by individual program.
      • TBRI Practitioner/Educator certification or formal TBRI training preferred.
      • Handle With Care Instructor/Trainer certification, preferred.
      • Certification or formal training in Trauma-Informed Care.
      • Certification or formal training in Crisis Intervention/Prevention.

      Skills

      • Client Focus - Builds transformational relationships with clients and delivers mission-centered solutions.
      • Collaborates and Adapts - Builds partnerships and works collaboratively with others to meet shared objectives and fulfill our mission; adapts one’s approach and demeanor to meet the shifting demands of different situations.
      • Honors Differences - Embraces different perspectives, cultures, and backgrounds by being open to others’ opinions, ideas, and experiences; develops an inclusive culture that creates solutions to meet the needs of our clients.
      • Nimble Learning - Actively learns from successes, failures, and others’ experiences, and shows a willingness to pivot and try new things.
      • Builds Trust - Gains the confidence and trust of others through integrity, dependability, and authenticity.
      • Action Oriented - Takes initiative, shows resourcefulness, and directs focus and energy on mission-critical opportunities, challenges, and changes.

      Benefits

      • 24 PTO days per year (accrued)
      • 11 paid holidays per year
      • Premium-free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options)
      • Retirement savings plan with 50% match on the first 6% of contributions
      • And much more!

      Pay

      Competitive rate ranging from $57,643 - $81,389 depending upon experience.

      Schedule

      Full-time, exempt position with flexible schedule including occasional evenings, weekends, or after-hours coverage as needed.

      Check for any repeated content: The flexible schedule appears also in Qualifications; we moved it to Qualifications list but also have Schedule section. Might be duplication but okay. Could remove from Qualifications to avoid duplication. The instruction: preserve ALL substantive information; do not invent or summarize away detail. If we remove it from Qualifications, we lose that detail. But we have it in Schedule section; we could keep it only in Schedule and remove from Qualifications. However Qualifications also includes other items; we can keep the flexible schedule item in Qualifications as it's part of qualifications (ability to work flexible schedule). It's not duplicate if we also have Schedule section describing schedule. It's okay to have same info in two places? Might be considered duplication but not prohibited. The instruction says remove duplicated lines. That refers to duplicated lines in the posting. The posting had flexible schedule mentioned in Qualifications only, not elsewhere. The schedule info is not elsewhere besides that line. So we should not duplicate it. Better to keep it only in Qualifications and not create a separate Schedule section unless there is explicit schedule info beyond that. The posting does not have explicit schedule besides "full time, exempt position" and flexible schedule requirement. The schedule section could be derived from that but it's not explicit separate schedule details. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." The posting states "This full time, exempt position earns a competitive rate..." and "Must be able to work a flexible schedule, including occasional evenings, weekends, or after-hours coverage, based on training, onboarding, and shelter needs." That does state schedule info (flexible schedule). So we can create Schedule section with that info. However that would duplicate the flexible schedule line which is also in Qualifications. To avoid duplication, we could move the flexible schedule line to Schedule section and remove from Qualifications. But then we lose that qualification detail. However the qualification detail is about ability to work flexible schedule; it's still a qualification. Could keep it in both? The instruction says remove duplicated lines. That likely means if the same line appears twice in the source, we should not repeat it. But if we take a line from Qualifications and also put it in Schedule, that's not a duplicated line in the source; it's us duplicating. Might be considered unnecessary duplication. Better to keep it only in one place. Which section is more appropriate? The flexible schedule is a requirement/qualification, not a schedule description like "Monday-Friday 9-5". So I'd keep it under Qualifications and not create a Schedule section unless there are explicit schedule details like shift times. The posting does not give specific schedule; just full-time exempt and flexible schedule. That's still schedule info but could be considered under Qualifications. The instruction says create Schedule section only if posting actually