Tour Coordinator

This role operates within a Manila-based full-service travel agency handling domestic and international destinations, various trip types, activities, optional tours, and visa assistance. The Tour Coordinator specializes in tour-focused coordination for travel planning and service delivery.

Responsibilities

• Maintain tour-focused coordination with suppliers, ensuring each checkpoint includes a visible source, owner, status, and next action.
• Reconcile company role documentation with status tracking for tour coordination, maintaining clear visibility of all elements.
• Coordinate reservation systems and manage deadlines to ensure secure, traceable workflows.
• Review documentation and generate reports to support tour coordination and decision-making.
• Enforce document quality control and workflow management to prevent downstream rework.
• Apply data accuracy standards without losing track of evidence or deadlines.
• Document process compliance and escalate issues with clear reasoning for decisions.
• Exercise judgment in follow-ups, especially when coordination depends on external confirmations rather than assumptions.
• Ensure role-specific handoffs meet quality control, record management, and travel planning standards before closing tasks.

Requirements

• Confident use of Gladex Travel and Tours Corp workflows and travel planning tools in a tour-focused coordination context.
• Ability to maintain traceable, usable travel planning and service delivery under the demands of a full-service travel agency.
• Strong attention to detail to surface repeated errors before they impact downstream work.

Pay

Base salary: $42,000–$65,000 per year.

Schedule

Full-time, associate-level position. 100% remote within the United States.