Tour Coordinator

This role operates within Philippine travel/DMC operations spanning leisure, ticketing, tours, hotels, transfers, groups, and MICE. The Tour Coordinator specializes in travel planning and service coordination, ensuring confirmed facts, pending dependencies, and exceptions are visibly separated.

Responsibilities

• Review tour-focused coordination with supplier coordination, leaving a visible record of source, owner, status, and next action.
• Document Shroff Travel role documentation with status tracking for tour-focused coordination.
• Maintain reservation systems with deadline management for tour-focused coordination.
• Reconcile documentation with reporting for tour-focused coordination.
• Coordinate quality control with workflow management for tour-focused coordination.

Success Profile

• Use Shroff Travel Workflow Context and Travel Planning confidently in the context of Philippine travel/DMC operations.
• Apply data accuracy without losing track of evidence or deadlines in the workflow.
• Document process compliance and issue escalation decisions to maintain clarity.
• Exercise judgment in follow-ups, especially when coordination depends on external confirmations rather than assumptions.

Position Details

Full-time, associate-level role. 100% remote within the United States.

Pay

Base salary: $42,000–$65,000 per year.