TJJD - Case Manager II-III-IV - Reentry Center - (

We are committed to transforming lives and building safer communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community.

About the role

Performs moderately complex (journey-level) to advanced (senior-level) case management work with a primary focus of acting as a liaison between TJJD and local juvenile probation departments. Provides post-commitment services to youth pending admission to a TJJD operated facility and helps ensure probation departments have the information and resources needed to provide appropriate services.

Following commitment of the youth by a juvenile court, TJJD facilitates the intake, monitoring, and transition of youth pending admission into one of the TJJD operated facilities. This requires collaboration between TJJD and local juvenile probation departments to facilitate the exchange of information about the youth’s case and scheduling of an intake date. Youth remaining in pre-adjudication facilities, pending admission to TJJD, may need services provided by juvenile probation departments, in collaboration with TJJD, to begin rehabilitation. These services may include:

• Psychological and criminogenic risk and needs assessments
• Intake screenings
• Medical services
• Mental health crisis intervention
• Pre-treatment behavior monitoring
• Education services
• General rehabilitative concepts foundational to treatment completion in a TJJD operated facility

Responsibilities

• Reviews case files; participates in the intake and orientation of youth
• Collaborates in the development of individual case plans (including goal development) and reviews monthly progress reports with facility staff, youth, and their family members or guardians
• Evaluates outcomes and provides technical assistance, guidance, and training as needed
• Coordinates medical treatment and provides needed referrals
• Verifies services provided for grant disbursements
• Coordinates intake, admission, and transition planning with youth, their family members or guardians, facility staff, community providers, and parole officers to ensure continuity of service delivery
• Works with service providers to understand and deliver the tenants of The Texas Model
• Reviews the youth’s master file and ensures all orientation and assessment documentation is complete; requests missing information; shares appropriate information with facility staff
• Collaborates in the development of rehabilitation goals for case planning; ensures completion of appropriate intake assessments and screenings
• Facilitates continuity of care during transition of youth into TJJD operated facilities
• Conducts ongoing monitoring of services and the youth’s behavior
• Verifies the provision of services by the local juvenile probation department, youth attendance, and engagement in provided services
• Coordinates required documentation for youth admission and movement into a TJJD operated facility; facilitates quality collaboration
• Verifies accuracy of grant disbursement reports; assists with preparing materials in response to requests for grant program information
• Addresses needs as they emerge; ensures continuity of services as youth transition into a TJJD operated facility
• Serves as liaison between TJJD and the pre-adjudication facility, youth family members and advocates, community and professional groups, and the general public
• Consults with departmental management and facility staff to resolve problems, identify training needs, and discuss program effectiveness

Schedule

May be required to work in excess of 40 hours per workweek, different shift patterns, and be on-call. Regular travel may be required based on location of program assignment.

Career Path

The TJJD Admission Case Management Specialist job series has been established within the TJJD Case Manager career path. An employee is hired at a level corresponding with the career path education and experience requirements and may promote up to Case Manager IV without competing for a vacant position after the employee meets:

• The education and experience requirements for the next higher level
• The established performance criteria per agency policy (PRS.15.07)

Pre-Service Training Academy Requirement

Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the pre-service training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment.

Levels of Work Performed by Career Path Level

• Case Manager II: Performs moderately complex (journey-level) work under general supervision with moderate latitude for the use of initiative and independent judgment.
• Case Manager III: Performs highly complex (senior-level) work under limited supervision with considerable latitude for the use of initiative and independent judgment.
• Case Manager IV: Performs advanced and/or supervisory (senior-level) work under minimal supervision with extensive latitude for the use of initiative and independent judgment.