Center Manager IV

About the role

Manage the Center sales and service efforts to ensure retention of existing relationships and growth of new relationships.

Responsibilities

• Comply with and stay abreast of all policies and procedures, federal and state laws applicable to the job.
• Manage the Center budget to ensure deposit goals are met, loan goals are achieved, and net income results are delivered.
• Ensure all established Bank personnel policies and procedures are followed properly, including timely performance reviews and salary increases.
• Implement and follow all Bank operating and lending policies and procedures.
• Oversee Center sales and service efforts to retain existing relationships and grow new ones, ensuring value-added customer service.
• Ensure proper implementation and adherence to all Bank audit procedures.
• Adhere to the Bank's CRA policies and objectives within the Center and its assigned service area.
• Foster teamwork and a focus on delivering The Citizens Experience.
• Perform other duties as assigned.

Supervisory Responsibilities

• Manage all associates in the Center, including 1-3 subordinate supervisors.
• Responsible for the overall direction, coordination, and evaluation of the unit.
• Carry out supervisory duties in accordance with organizational policies and applicable laws, including interviewing, hiring, training, planning, assigning work, appraising performance, rewarding, disciplining, and addressing complaints.

Requirements

• Ability to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Qualifications

Education and/or Experience: Fifth-year college or university program certificate; or two to four years of related experience and/or training; or equivalent combination of education and experience.

Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.

Mathematical Skills:

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

• Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk or hear.
• Frequently required to use hands and fingers to operate a computer keyboard, mouse, calculator, and telephone.
• Occasionally required to stand, walk, sit, and reach with hands and arms.

Work Environment

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.

Pay

Salary Range: $154,579.00 to $228,004.00 annually. Exact compensation may vary based on skills, experience, education, and location. This position is also eligible for an annual bonus.