Case Manager (Intensive Case Management)

Responsibilities

• Provide transportation for the individuals.
• Must visit individual's homes.
• Assist individuals with service needs, developing strategies and supportive, social support networks and coordinating rehabilitation services as specified in the individual's Individual Recovery Plan (IRP).
• Partner with the individual and CORE services provider in the development of the IRP.
• Provide individual interventions to include identifying service needs; developing strategies and supportive interventions to avoid out of home placement or the need for more intensive services; assisting individuals to increase social support networks to ameliorate life stresses resulting from the individual's condition; and coordinating rehabilitation services as specified in the individual's IRP.
• Partner with the individual and CORE service provider in the development of the individual recovery plan.
• Link and serve as advocate with other agencies to garner needed resources for individuals.
• Provides assistance and support in crisis situations.
• Provides assessment, monitoring, and assistance to individuals.
• Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community.
• Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and individual charts are closed according to policy.
• Sees a caseload at the frequency defined in the service plan; documents attempts to contact individuals and ISP reviews; completes monthly caseload reports; track appointments and case management.
• Meet weekly contact and productivity standards.
• Attend treatment team meetings as directed by Program Supervisor.
• Aid in service-related compliance.
• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.

Qualifications

Highland Rivers Behavioral Health Intensive Case Management (ICM) Team is a medium intensity Community-Based program for adults with severe and persistent mental illnesses such as Bi-Polar Disorders, Schizoaffective Disorders, and other Sub-Categories of thought disorders. The ideal candidate will have:

• A Bachelor’s degree in Psychology, Social Work, Counseling, or a related field.
• At least 2 years of experience working with individuals with severe and persistent mental illnesses.
• Experience providing direct care services, including but not limited to, case management, crisis intervention, and coordination of services.
• Knowledge of community-based services and resources.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation.

Benefits

• Health Insurance through the State Health Benefit Plan of GA.
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retailment Plan with employer matching.
• 4 weeks of Paid Time Off with increase of accruals based on years of service.
• 10 paid holidays.
• 1 personal day.
• Qualifying employer for Public Student Loan Forgiveness.
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.