Ticket Seller | Part Time | Greensboro Coliseum Complex

About the Venue

The Greensboro Complex is a versatile multi-building facility serving the community of Greensboro and its surrounding areas. It hosts a wide array of events, including athletic competitions, cultural arts showcases, concerts, theater performances, educational activities, fairs, and exhibits. The complex is made up of nine venues, with the largest being the 22,000-seat First Horizon Coliseum, known for hosting prestigious ACC and NCAA basketball championships and featuring legendary artists like Paul McCartney, Garth Brooks, and Elvis Presley. Other notable venues include the 167,000-square-foot Special Events Center and the White Oak Amphitheatre.

Responsibilities

• Master the operation of the ticketing system.
• Stay informed about each event's details, including ticket prices, discounts, restrictions, and seating arrangements.
• Become well-versed in the seating charts and configurations of your assigned locations.
• Efficiently and accurately handle transactions for all events using the ticketing system.
• Accurately process payments, ensuring the correct amount is received and the appropriate number of tickets and change are issued.
• Provide excellent customer service, addressing patrons' needs positively and effectively.
• Direct guests to the nearest ticket taker as needed.
• Reconcile all funds received from ticket sales at the end of each shift.
• Maintain precise and clear records of all transactions.
• Uphold confidentiality standards.
• Perform additional duties and responsibilities as assigned.

Qualifications

• A high school graduate/GED preferred.
• Ability to multitask in a fast-paced environment.
• Familiarity with Microsoft Office.
• Possesses excellent communication skills.
• Experience working with the public and cash handling.
• Ability to work independently and as a productive member of a team.
• Must be able to work a flexible schedule, including nights, weekends, and holidays as needed.

Benefits

Part-time roles include a 401(k) savings plan and 401(k) matching.