Ticket Seller | Part-Time | Crown Complex
About the Venue
The Crown Complex is a state-of-the-art, five-venue complex located in the heart of Cumberland County. Managed by OVG, the Complex houses the Fayetteville Marksmen hockey team (SPHL) and the Fayetteville Fury indoor soccer team (NISL), and hosts a variety of other sporting events, family shows, concerts, and special productions year-round.
Responsibilities
- Selling tickets to the general public
- Aid patrons at the Box Office Will-Call window and resolve all issues/problems
- Create an exceptional experience for all guests through a safe, clean, and friendly environment
- Answer questions regarding events, tickets, and schedules
- Reconcile money received
- Balance monies at end of shift with supervisor
- Assist with the restocking of Box Office supplies
- Follow all operational policies and procedures for Box Office operations
- All other duties as assigned by supervisors
Qualifications
- A high school diploma or GED
- 1-2 years of prior experience with cash handling and strong math aptitude is preferred
- Demonstrated customer service skills with the aptitude to resolve conflicts
- Effective communication skills, both written and oral
- Previous experience with standard office equipment: copier, computer/keyboard, telephone, fax, and printers is highly desired
- Ability to work non-standard work hours with a variable schedule, to include weekends
- Able to stand and/or walk for extended periods of time
- Able to handle tickets, money, and receipts
- Able to lift and/or move heavy objects
Benefits
This position offers a 401(k) Savings Plan and 401(k) matching.
Pay
The hourly rate for this position is $11.00.
Schedule
The position is part-time and requires availability to work flexible hours during events, evenings, weekends, and some weekdays.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.