Ticket Seller- Part Time

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network spans 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year.

About the role

The Ticket Seller, under the direction of the Box Office Manager, processes ticket sales, handles will call delivery, and assists patrons with customer service issues.

Responsibilities

• Process ticket sales at the box office
• Provide exceptional customer service
• Answer questions concerning event schedules, event prices, and ticket policies
• Balance all applicable transactions for the date of service and complete all necessary reports before departure
• Verify all receipts from daily sales and return to secure area for deposit
• Record and investigate all overages and shortages, and promptly report to Box Office Manager
• Work extended and/or irregular hours including nights, weekends, and holidays, as needed
• Follow all designated opening and closing procedures to ensure areas are secure and energy efficient

Requirements

• High School diploma or GED Certificate
• Minimum of one (1) year work-related experience and/or training
• Ticketmaster experience preferred

Skills

• Excellent communication, problem solving, and organizational skills
• Demonstrated knowledge of record keeping and reconciliation
• Strong customer service and public relations skills
• Bilingual preferred
• Demonstrated knowledge of ticket selling/box office operations
• Ability to count money and make change accurately
• Experience with computerized ticket systems preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is an on-site, part-time position.