Ticket Ops Coordinator

Role Responsibilities

• Aid with SSL Marketplace transfers by approving listings and facilitating the transfer process.
• Assist with game day responsibilities including managing a box office, in-person customer visits, phone inquiries, and seat relocations.
• Perform various tasks in Ticketmaster Archtics and Salesforce CRM to assist the ticket sales and service teams.
• Maintain a high level of service and professionalism during all customer interactions.
• Handle internal ticket order requests as needed.

Role Qualifications (Skills/Experience/Capabilities)

• Previous experience in ticket operations or customer service is beneficial.
• Experience using Ticketmaster Archtics is preferred.
• Positive attitude and strong team collaboration skills.
• High attention to detail and organizational abilities.
• Excellent written and verbal communication skills.

Work Environment

• The Los Angeles Rams is a professional, fast-paced business environment.
• Housing within 45 miles of Woodland Hills, CA is preferred.
• The Rams require 4 days in office per week (Monday - Thursday).
• A valid Driver’s License and reliable transportation are required for travel to offsite client meetings/presentations.
• Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.
• Must be available to work all Rams Home Games at SoFi Stadium.

Pay and Benefits

Pay Rate: $24.04/hour + eligibility for overtime pay.

The Los Angeles Rams are proud to be an Equal Opportunity Employer.