Territory Manager
Johnstone Supply · Fayetteville, NC · 3 days ago
Business DevelopmentFull-time
Responsibilities
- Develop and implement a comprehensive territory business plan that aligns with company growth objectives.
- Manage and grow sales within an assigned geographic territory, consistently achieving and exceeding revenue and profitability targets.
- Identify and develop strategies to penetrate new accounts and increase share-of-wallet with existing customers.
- Prepare and present regular reports on territory performance, business development initiatives, and growth forecasts to management.
- Drive effective solutions for assigned accounts by collaborating closely with internal partners, ensuring exceptional service and seamless client experiences.
- Collaborate with supplier partners and internal teams to provide ongoing education and support to customers, ensuring they fully leverage our products and services.
Qualifications
- At least 3-5 years of direct sales experience.
- A High School Diploma or General Education Diploma (GED) is required.
- Maintain a valid driver’s license.
- Knowledge of HVACR wholesale distribution, customer business operations, and profitability factors.
- Understanding of internal company operations, programs, and differentiators.
- Basic mechanical aptitude (helpful).
- Ability to develop customer expansion strategies and sales forecasts; skill in identifying high-value opportunities and uncovering business potential; skill in diagnosing problems and linking solutions to customer needs.
- Strong listening, questioning, and two-way communication skills; ability to present programs professionally; ability to influence, negotiate, and drive customer decision-making; skill in adapting to different personalities and diplomatically addressing issues.
- Ability to prioritize tasks and manage time effectively; skill in executing and implementing sales programs; ability to coordinate with stakeholders; experience using tracking systems to manage follow-ups and action items.
- Proficiency in CRM software, Excel, Word, PowerPoint, Outlook; ability to use data tracking, presentation, and Point-of-sale software.
Company Values
- Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.
- Customer Focused: Take the perspective of those we serve, anticipate their needs, and respond quickly.
- One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.
- Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.
- Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.
Benefit Overview
- Competitive wage.
- Health and wellness benefits including medical, dental, vision coverage, and options for supplemental care.
- Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting.
- Holiday pay – we recognize and pay our employees for 7.5 holidays per year.
- Paid Parental Bonding Time.
- Employer subsidized medical, dental, and vision plans.
- Employer paid life insurance and short-term disability.
- Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance.
- Tuition reimbursement.
- Employee referral bonus program.
- Employee service milestone recognition program.