Territory Manager

About the role

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry by building the most trusted and efficient digital marketplace with data solutions for sourcing, selling, and managing used vehicles with transparency and comprehensive insights.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Develop and execute a strategic plan to grow and build out new business in your territory.
• Service accounts in person and via phone, looking for incremental growth opportunities.
• Utilizes Salesforce on a daily basis for reporting and tracking purposes.
• Achieve or exceed established sales goals.
• Develop relationships with dealers and dealer groups and leverage these relationships to maximize revenue opportunities.
• Be very familiar with the competition and how to sell against it.
• Assess customers’ wholesale inventory needs and offer solutions to increase their business with ACV Auctions.
• Educate customers on the breadth of what our product can offer them and the services that will be made available to them.
• Forecast and report incoming business activity on a monthly and annual basis.
• Ensure both customers and prospects have a detailed understanding of our products through a consultative selling approach.
• Ensure current customer satisfaction by responding quickly and accurately to problems, concerns or needs.
• Help proactively market the company to customers and convey the advantages of our product.
• Accountable and aware of the financial activity within your book of business.
• Adapt to changes in a book of business, customer contacts, and internal structure/role changes.
• Day to day management of Vehicle Condition Inspectors and KPIs.

Requirements

• 5 year(s) Dealership experience, on either the used or new car side of business.
• Experience selling into dealerships and auction knowledge is strongly preferred.
• Ability to be on the road every day, traveling to both existing and prospect dealerships.
• Understanding of the retail/wholesale marketplace in an operational context to best position ACV Auctions.
• Excellent relationship building skills both in-person and over the phone.
• Understanding of the importance of building internal and external networks to increase personal effectiveness.
• An upbeat and positive demeanor.
• Ability to be self-motivated and able to work independently.
• Adapt quickly to shifting priorities and assists others in doing so.
• Experience using a CRM (preferably Salesforce) to maintain and plan sales pipeline.
• Ability to travel for meetings, training, etc.

Qualifications

• Valid driver’s license and use of a validly registered and insured motor vehicle required.

Skills

• Strong communication and relationship-building skills.
• Ability to work independently and manage multiple tasks.
• Knowledge of CRM systems, particularly Salesforce.
• Experience in the automotive industry, preferably in dealership or auction settings.

Benefits

• Multiple medical plans including a high deductible, low cost health plan.
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance.
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance.
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation.
• Employee Stock Purchase Program with additional opportunities.

Pay

The base compensation range for this position is listed in the "Job Details" section at the bottom of this posting. This position is eligible for additional compensation pursuant to ACV's incentive compensation plan: the variable target of $48,000. Final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and performance (for incentive pay), and other factors as permitted by law.

Schedule

Details regarding the schedule will be provided in the "Job Details" section at the bottom of this posting.