Terminal Manager - Pinney Dock

Full responsibility and oversight of bulk terminal operations in OH. This position is responsible for all aspects of the terminal including operations, maintenance, customer relationships, P&L, and budgeting. The Terminal Manager will manage operations supervisors, maintenance staff, customer service, and operational staff, and work closely with commercial and finance groups to meet terminal objectives.

Responsibilities

• Forecast monthly revenue and track with finance and commercial teammates to meet monthly expectations.
• Develop short-, medium-, and long-term operational goals to meet regional and corporate goals.
• Develop a safety culture focused on zero injuries and overall team safety.
• Develop KPIs to track terminal performance and communicate results to all team members.
• Manage employees, including hiring, discipline, union negotiations, performance reviews, and safety programs.
• Participate in negotiations with customers and service providers to meet terminal goals.
• Grow and develop business internally and externally with support from the commercial group.
• Facilitate and develop customer relations using a quantitative, quality-based approach.
• Oversee service, maintenance, and capital assets.
• Stay abreast of changes in working conditions or new technology to improve safety and efficiency.
• Support employee improvement plans to achieve department goals.
• Interpret and set company policies on worker safety, regulations, and work rules.
• Set direction to improve handling methods, equipment performance, and product quality.
• Suggest changes in working conditions and equipment use to increase terminal efficiency.
• Other duties as assigned.

Requirements

• Bachelor’s degree in business, engineering, or related field, or equivalent combination of experience and education.
• 5–10 years of management experience in an industrial environment.
• Demonstrated ability to manage operating procedures, regulatory requirements, and customer relations.
• Understand and operate within Union contract parameters while enforcing company positions.
• Enforce SQE (Safety, Quality, Environment) to meet corporate requirements.
• Working knowledge of health, safety, and environmental regulations related to bulk products.
• Proven track record of managing a union and non-union workforce in an industrial setting.
• Project management and financial acumen; prior budgeting experience required.
• Intermediate to advanced computer skills (Microsoft Office products).
• Intermediate to advanced math skills.
• Ability to read, interpret, and train others on safety rules, operating instructions, and policies.
• Develop alternative solutions, resolve problems, and manage difficult situations.
• Communicate clearly and precisely in written and oral formats with all levels and in various settings.
• Lead, mentor, and empower subordinates to safely and effectively manage operations.
• Manage multiple projects, deliverables, and establish priorities.
• Possess and maintain a valid driver’s license with a satisfactory driving record.
• Successful completion of a drug screen, background check (including credit check) upon offer.
• 25% travel is required.

Preferred Qualifications

• Indoor and outdoor work required, including during inclement weather.
• Must be able to lift 25 pounds.
• Must not have a fear of heights.