Terminal Manager

Job Details

Be part of something new from the ground up in Troy! We're launching a brand-new terminal and looking for a dedicated Terminal Manager who wants more than a job - they want to help build a team, shape a culture, and make a real impact in the community from day one.

About the Role

The Terminal Manager leads all administrative, compliance, and office-based functions of a school transportation terminal. This role works in close partnership with the Operations Manager, who oversees the terminal’s operational and driver-related functions. Together, these two leaders ensure a safe, compliant, and efficient transportation environment.

Responsibilities

• Administrative Operations — Oversee all office and administrative functions to maintain efficient workflow.
• District Communication — Serve as one of the communication points with the school district as needed, ensuring timely and accurate information exchange.
• Personnel File Management — Maintain employee records, including SED and 19A compliance, in coordination with the 19A Trainer.
• ZONAR Oversight — Monitor ZONAR usage, ensure training compliance, and support staff with system utilization.
• Routing Coordination — Collaborate with district routing personnel to support efficient route planning and adjustments.
• Payroll & Onboarding — Oversee payroll processing, onboarding documentation, and HR-related administrative workflows.
• Fleet & Asset Management — Maintain fleet records, manage inventory, and optimize asset utilization.
• Facility & Office Oversight — Supervise office operations, facility organization, and administrative workflow efficiency.

Qualifications

• Highly motivated individuals with an emphasis on customer service.
• Must have excellent verbal and written communication skills.
• Must be able to read and interpret computerized graphs and information.
• Highly organized and able to multi-task.
• Must be firm, fair, and consistent always.
• Must be a leader and not just a manager.
• Must know our people and what motivates them.
• Must have spotless attendance.
• Proven record of good decision making and the ability to make appropriate decisions with little or no notice.
• High school diploma, equivalent certification, or Associate’s Degree from an accredited university or college in business is preferred.
• 5+ years’ experience in school bus operations.
• 3+ years’ experience in a leadership role, leading other people and working alongside customers.
• Valid CDL license with S & P endorsements may be required.
• SBDI preferred.
• 19A Certification preferred.
• Experience in and skill in the use of MS Office Suite is required.
• Knowledgeable in School District contracts and Federal and State regulations including OSHA and DOT.
• Must pass all pre-employment screenings.
• Proficiency with Transfinder and Traversa.
• Experience with Avatar (DriverHub) and UKG is a strong plus.
• Willingness to obtain their CDL B with S, P and air brake endorsements if not already in possession.

Benefits

Health, Dental, Vision, 401K, PTO, Holidays off

Pay

$80,000-$86,000

Schedule

Monday - Friday

Location

Troy, New York