Terminal Manager

Saia Inc. · Ellenwood, GA · 6 days ago

ManufacturingFull-time

Manages, plans, and oversees the freight operations of a local terminal. Assigns and delegates responsibilities and oversees terminal personnel.

Manages and coordinates the activities of terminal employees to provide cost-effective, timely, and quality service to customers.
Investigates and resolves customer complaints and discrepancies.
Interviews, selects, and trains new employees.
Analyzes and reviews expenditure, financial, and operational reports to project financial gains.
Reviews operations and workflows to improve and streamline processes.
Provides leadership with feedback to help maximize profitability.

Must be at least 18 years of age.
High school diploma or GED.
Authorized to work in the United States.
Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public, including customers; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various documents, reports and records required of the position.

Primarily office-based with frequent time spent on the dock and yard areas with exposure to seasonal weather conditions (heat, cold, rain, snow), loud noise levels, dust, and moving equipment such as forklifts, trucks, and trailers.
Requires frequent use of standard office equipment, including computers, phones, and related technology to manage schedules, reports, and communications.
Requires the ability to sit, stand, and walk for extended periods of time. Must be able to climb stairs, move between dock and office areas, and occasionally assist with loading/unloading freight. May involve lifting, carrying, or moving materials up to 100 pounds when supporting dock operations.
Must have sufficient mobility to navigate the dock and yard safely, including stepping onto and off equipment, bending, stooping, and reaching as needed.
Able to work extended hours, including nights, weekends, or holidays as business needs dictate. Position requires flexibility to respond to operational issues outside of standard business hours.
Must consistently comply with all company and regulatory safety policies and procedures.
Adequate vision and hearing (with or without correction) to read, prepare, and communicate information.
May require occasional travel between company facilities and ability to operate a motor vehicle.

Health Benefits: Comprehensive medical, vision and dental coverage at reduced rates – not to mention 100% free medical premiums after 10 years with Saia.
Physical Wellness: A comprehensive program focused on preventive care, early detection of conditions, condition management and One Pass gym memberships through our partners including United Healthcare, Teladoc and Livongo.
Protection: Company-paid coverage (disability, life) as well as low-cost supplemental coverage (life, critical illness, accident, etc.) and other programs like the Employee Disaster Relief Program.
Flexibility: Company policies and programs that support flexibility, such as paid time-off, including but not limited to vacation, sick days and holidays.
Financial Well-being: Competitive pay, company match on our 401(k) and Roth 401(k) retirement programs with immediate vesting, employee stock purchase program, flexible spending accounts, legal insurance, financial planning and more.
Perks: Anniversary program, job referral bonuses, scholarship program and more.
Emotional Wellness: Company programs that provide support include our Employee Assistance Program (EAP) and behavioral health coverage through our medical plan.

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