Tepper School of Business: Director, Executive Education Programs
UNICON - The International University Consortium for Executive Education · Pittsburgh, PA · 1 wk ago
Business DevelopmentFull-time
Core responsibilities
- Provide strategic oversight for assigned executive education programs from concept through completion.
- Manage a portfolio of custom and open enrollment programs with accountability for quality, client satisfaction, financial performance, and operational success.
- Identify opportunities to strengthen, expand, or reposition programs based on client feedback, market trends, participant evaluations, and input from faculty and Assistant Dean.
- Establish program goals, timelines, deliverables, success measures, and renewal strategies.
- Ensure programs reflect current leadership, business, management, and organizational learning needs.
- Identify and engage faculty and learning team whose expertise aligns with client needs and program objectives.
- Collaborate on program design, learning outcomes, session sequencing, participant experience, and customization.
- Serve as the primary liaison between faculty and clients to ensure shared understanding of expectations and deliverables.
- Support faculty preparation for custom audiences, corporate contexts, and executive-level learners.
- Strengthen faculty engagement in executive education and help develop repeatable, scalable program models.
- Oversee program implementation, including timelines, communications, marketing, materials, logistics, technology, participant experience, and evaluation.
- Coordinate with internal learning team(s) to ensure seamless program delivery.
- Maintain budget awareness, expense tracking, contract management, and program financial performance.
- Use participant feedback, client input, faculty and Assistant Dean reflections, and performance data to improve future programs.
- Ensure consistency, quality, and operational excellence across the assigned portfolio.
- Anticipate and resolve issues that may affect program quality, client satisfaction, or delivery outcomes.
Qualifications
- Strong executive presence and ability to communicate effectively with senior leaders, faculty, clients, and internal stakeholders.
- Proven relationship management skills, including the ability to build trust with corporate clients and faculty partners.
- Business development experience, including consultative selling, proposal development, client discovery, or revenue-generating program growth.
- Strategic program management skills, including the ability to manage multiple complex programs simultaneously.
- Strong understanding of executive education, leadership development, adult learning, corporate training, or professional education.
- Ability to translate client needs into customized learning solutions.
- Strong project management and organizational skills, with attention to detail and follow-through.
- Financial and business acumen, including budget awareness, pricing considerations, and revenue goals.
- Supervisory experience or demonstrated ability to lead, coach, and develop staff.
- Excellent written, verbal, and presentation skills.
- Ability to work collaboratively with faculty and learning team, internal/external partners, and cross-functional teams.
- Sound judgment, professionalism, discretion, and ability to manage competing priorities.