Teller/Customer Service - Camino Real Branch
Space Coast Credit Union · Boca Raton, FL · 2 wk ago
On-siteFinance$17.91–$18.97/hrFull-time
About the role
Space Coast Credit Union (SCCU) is a not-for-profit organization founded in 1951, serving over 685,000 members and managing $9 billion in assets. SCCU has 67 branches across Florida's east coast and recently expanded into Orange County. The organization focuses on providing financial services that benefit its members, returning profits back to them through better rates, lower fees, and enhanced services.
Responsibilities
- Consistently demonstrates effective sales and service skills by meeting established goals.
- Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
- Periodically serves as floor manager to assess walk-in member’s needs, direct them to the appropriate information source, and minimize member waiting time.
- Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
- Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
- Serves existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations.
- Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work.
Requirements
- 6+ months of customer service and/or cash handling experience preferred.
- High School Diploma or equivalency.
Compensation
Starting Salary: $17.91 - $18.97/hour
Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.
Benefits
- Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
- Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
- Education Support: Tuition reimbursement after one year of service.
- Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
- Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!
Schedule
Full Time during Branch hours of operation: Monday - Friday 8:30am- 5:30 pm. Saturdays, Alternating on Rotation, 8:30am – 1:30 pm.