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Jobs · Finance · Florida

Teller/Customer Service - Vero Beach Branch

Space Coast Credit Union · Vero Beach, FL · 3 wk ago
On-siteFinance$17.91–$18.97/hrFull-time

About the role

As a Member Service Specialist (Teller/Customer Service) in our Vero Beach Branch, you will assist members with various financial transactions and provide tailored recommendations for SCCU products.

Responsibilities

  • Demonstrate effective sales and service skills by meeting established goals.
  • Consult with members regarding SCCU products and services and recommend additional offerings to meet member needs.
  • Serve as floor manager to assess walk-in member's needs, direct them to the appropriate information source, and minimize waiting time.
  • Perform all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments.
  • Manage and maintain existing deposit and loan accounts, assist members with transactions, and exceed their expectations.
  • Maintain proficiency with the computer terminal and online system, and utilize necessary commands, including general ledger fee and transaction codes.

Requirements

  • 6+ months of customer service and/or cash handling experience preferred.
  • A High School Diploma or equivalency required.

Compensation

Starting Salary: $17.91 - $18.97/hour
Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.

Benefits

  • Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
  • Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
  • Education Support: Tuition reimbursement after one year of service.
  • Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
  • Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

Schedule

Full Time during Branch hours of operation: Monday - Friday 7:45am - 6:15pm. Saturdays, Alternating on Rotation, 8:45am – 1:15pm.

About SCCU

Since 1951, Space Coast Credit Union (SCCU) has been committed to serving its members with integrity and a people-first philosophy. With over 685,000 members and $9 billion in assets, SCCU is the third-largest credit union in Florida. The credit union offers a range of financial products and services, with a focus on empowering its members and supporting their financial well-being. SCCU is a drug-free workplace and prioritizes its team members by fostering a supportive and collaborative environment that encourages career growth and development.

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