Teller/Customer Service - Rockledge Branch
Space Coast Credit Union · Rockledge, FL · 3 wk ago
On-siteFinance$17.91–$18.97/hrFull-time
About the role
Space Coast Credit Union (SCCU) is a not-for-profit organization founded in 1951, serving over 685,000 members and managing $9 billion in assets. SCCU operates 67 branches across Florida's east coast and recently expanded into Orange County to better serve the growing East Orlando market.
Responsibilities
- Consistently demonstrates effective sales and service skills by meeting established goals.
- Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
- Periodically serves as floor manager to assess walk-in member’s needs, direct them to the appropriate information source, and ensure maximum lobby efficiency, and minimize member waiting time.
- Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
- Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
- Servicing existing deposit and loan accounts, assisting members with transactions and account maintenance to meet and exceed their expectations.
- Masters and effectively utilizes the computer terminal and online system, and all required commands, including general ledger fee and transaction codes, to produce error-free work.
Requirements
- 6+ months of customer service and/or cash handling experience preferred.
- A High School Diploma or equivalency required.
Compensation
Starting Salary: $17.91 - $18.97/hour
Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.
Benefits
- Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
- Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
- Education Support: Tuition reimbursement after one year of service.
- Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
- Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!
Schedule
Full Time during Branch hours of operation: Monday - Friday 7:45am - 6:15pm. Saturdays, Alternating on Rotation, 8:45am – 1:15pm.