Teller

OceanFirst Bank is seeking a new Full-Time Teller at our Margate, NJ branch. Upon hire, all retail staff will participate in a 2-week personalized and interactive training experience. Each employee plays an important role in fulfilling the mission and executing daily tasks in alignment with our core values. Together we foster an environment of respect, professionalism, and diversity.

About the Role

Accurately process bank transactions for customers with an emphasis on personalized quality service. Refer current and prospective customers to Personal Bankers for specialized services. Contribute to the growth, profitability, and customer retention of the branch by meeting sales and service goals.

Responsibilities

• Greet customers warmly and professionally and process requested transactions accurately to ensure minimum teller difference and controllable loss performance standards are achieved.
• Identify customer needs to refer to Personal Banker staff, cross-selling the Bank's products and services on a routine basis to meet and exceed referral goals.
• Balance and prove work daily, posting as required, and properly secure related receipts and records, including cash drawers, night deposit, vault, ATM, and coin machines.
• Process deposits and withdrawals.
• Cash checks in accordance with Bank's policy.
• Process loan payments and other receivables.
• Issue money orders and bank checks.
• Process payments to various "club" accounts.
• Identify and refer potential NEST clients to the appropriate source.
• Participate in outbound calling efforts and migrate customers to the Bank’s digital channels.
• Process incoming mail transactions.
• Answer customer inquiries, received in person or by telephone, concerning account information, or refer customers to the appropriate branch or Bank area.
• Perform account maintenance activities for active, inactive, and closed savings accounts and/or club accounts.
• Provide records maintenance for signature cards, identification cards, and comparable office records, including selected account ledgers.
• Remain current and apply an understanding of all Bank policies and procedures, including BSA, attending additional training classes as directed.
• Participate in the Branch Incentive Program.

Benefits

• Professional growth opportunities
• Employee perks & discount programs
• Tuition assistance program
• Incentive compensation program
• Company holidays and paid time off
• Use of the on-site fitness facilities at Red Bank and Toms River headquarters