Teller

About the role

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be.

Responsibilities

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards
• Perform daily credit and debit transactions in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments
• Manage risk while actively practicing loss prevention
• Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency
• Absolute commitment to Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

• Required Availability: Monday–Friday, 11:00am–4:00pm with Rotating Saturdays, 8:45am–1:15pm

Qualifications

• Excellent written and verbal communication skills
• Next-level customer service skills
• Proficiency in Microsoft applications
• Cash-handling experience

Skills

• Customer service skills
• Financial transaction processing
• Risk management
• Problem-solving

Benefits

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Pay

Compensation is commensurate with experience.

Schedule

Monday–Friday, 11:00am–4:00pm with Rotating Saturdays, 8:45am–1:15pm