Teller

Critical Capabilities

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services to meet our customer needs.
• Recognize and offer recommendations for customer needs and goals including referrals to line of business partners.
• Meet or exceed individual teller incentive goals and contribute to overall branch goals.
• Participate in branch initiatives and community involvement to develop new business.
• Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
• Maintain and balance a cash drawer daily within guidelines.
• Handle cash in an organized, timely, and accurate manner.
• Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments.

Education & Experience

• A high school diploma or equivalent required.
• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment, and decision-making abilities.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices as required.

Skills & Knowledge

• Strong interpersonal skills.
• Enthusiastic, goal-oriented, and customer-focused.
• Ability to be flexible in a fast-paced environment.

Behavioral Expectations

• Demonstrate teamwork, adaptability, accountability, and leadership, in alignment with Beacon Bank’s core values.

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.