Teller

Responsibilities

• Build relationships and empower Members to focus on what matters.
• Deliver extraordinary service by recommending appropriate products and services.
• Listen actively to fully understand and answer Members' questions/concerns, and offer guidance to appropriate products and services.
• Proactively identify and make appropriate qualified referrals for Members.
• Enhance Members’ relationships by building trust and confidence.
• Accurately process transactions in accordance with MER 1 responsibilities.
• Review all activities for compliance with established policies, procedures, and regulations.
• Participate in annual BSA/OFAC Compliance Officer training.
• Balance assigned cash drawer during and at the end of each work day.
• Perform miscellaneous duties such as end of day activities, filing, answering phones, maintaining supplies, etc.

Requirements

• High School Diploma or equivalent
• Previous financial industry experience preferred
• Able to learn and apply a variety of software applications
• High degree of accuracy and attention to detail
• Prior experience in a retail service environment to include cash handling and member service preferred