Telecommunications Operator

Summary

Under moderate supervision, provides courteous telephone and accurate information service to patients, physicians, staff, general public and Physicians Answering Service.

Qualifications

• High school diploma or equivalent required
• Six months experience as a telephone operator preferred
• Previous experience in a medical environment preferred

Skills & Abilities

• Ability to operate all telecommunication related equipment: Conveyance consoles, beepers, cellular phones, typewriter, two-way radio, back-up microphone, fax machine
• Ability to take messages and write legibly
• Ability to type 35 wpm
• Ability to ensure confidentiality and rights of all patients, health system and departmental documents required
• Must have clear, concise diction and an acceptable level of proper English grammar
• Ability to communicate effectively with physicians, patients, and all internal/external customers required
• Ability to make appropriate decisions during emergency situations required

Pay

$17.00 - $22.47