Telecommunications Operator

We need to output HTML fragment with sections: headings using

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real content. The posting includes: Mission, Job Purpose, Job Responsibilities, Minimum And Additional Requirements, Preferred Qualifications, Additional Comments (benefits). Also maybe "Additional Comments" includes benefits. No explicit Pay or Schedule given (though shift mention: Must be able to work 12-hr rotating shifts 24/7/365). That's schedule info. So we can include Schedule section with that detail. Pay not mentioned, so omit. We need to not repeat job title as heading. Use

for each section heading. We need to use

• for any list of duties/requirements/benefits. Use

  for prose. We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate like EEO etc. There's none. We need to include sections: About the role? Could combine Mission and Job Purpose as "About the role". Or we could have separate sections: Mission, Job Purpose. But headings must be from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to those headings. - About the role: could include Mission and Job Purpose. - Responsibilities: Job Responsibilities. - Requirements: Minimum And Additional Requirements. - Qualifications: Preferred Qualifications (maybe also include Minimum as Requirements, but Qualifications could be Preferred). - Skills: maybe we can extract skill statements from Requirements? But we have a separate Skills heading optional; we could put skill-related content there. However we must only include sections when posting has real specific content. The posting includes skill statements: "Skill in the operation of complex electronic communications equipment." etc. Could go under Skills. - Benefits: Additional Comments benefits list. - Schedule: mention of 12-hr rotating shifts 24/7/365. We must not create Pay section. We need to ensure we don't repeat headings with filler. Let's extract content. Mission: "It is the mission of the South Carolina Department of Juvenile Justice (DJJ) to impact and transform young lives, strengthen families, and support safer communities through targeted prevention and rehabilitation." Job Purpose: "Under general supervision, performs highly responsible duties to involve responding to emergency and non-emergency calls for the agency, outside law enforcement, fire and emergency medical services; identifies and dispatches public safety units as appropriate; complies with agency policies and procedures to ensure the safety of all PSOs, agency staff and offenders and the public. Operates dispatch functions through a communications network to include radios, computers, camera surveillance, and NCIC 24/7/365." We can combine into About the role paragraph(s). Responsibilities: list many duties. We'll make

  • each duty. Minimum And Additional Requirements: includes STATE MINIMUM REQUIREMENTS: A high school diploma and entry-level work experience with voice communications systems or central switchboard operations. An associate degree in a technical communications discipline may be substituted for the required experience. Additional Requirements: ability to obtain Class IV Telecommunications Operator Certification through SCCJA and retain skills from on-the-job training is essential. Requires considerable knowledge of the Federal Communication Commission rules and regulations pertaining to the transmittal of public safety information on a shortwave radio or teletype. Knowledge of the procedures and practices associated with the operation of modern communications systems. Skill in the operation of complex electronic communications equipment. Ability to function effectively during emergencies and periods of heavy communication traffic. Essential Employee: Must be able to work 12-hr rotating shifts 24/7/365. This position performs job duties relating to the custody, control, transportation, or recapture of youth within the jurisdiction of the Department of Juvenile Justice, and the employee may have direct and indirect contact with youth within the jurisdiction of the Department of Juvenile Justice. Training applicable to these duties will be provided. Must be able to stand for prolonged periods of time to fingerprint and process agency staff and offenders. Must be able to communicate on the radio and phone. Must be able to effectively operate a computer and use a variety of databases to locate and share information with requesting agents/agencies. Preferred Qualifications: PREFERRED AGENCY REQUIREMENTS: A high school diploma, experience working in a public safety dispatch center, analytical experience, or an acceptable equivalency approved by the Division of State Human Resources. Must possess or obtain a Class IV Telecommunication Operator certification issued by the Law Enforcement Training Council in accordance with Title 23 of the Code of Laws of South Carolina 1976 within one (1) year of employment. Additional Comments benefits: list: Public Service Loan Forgiveness Program, Employee Assistance Program (EAP), Health, dental, and life insurance, 15 days annual (vacation) leave per year, 15 days of sick leave per year, 13 paid holidays, State retirement plans and deferred compensation programs, Discount Programs such as TicketatWork and WeSave. Also other info: Applications incomplete etc. That's boilerplate/application instructions; we should remove per instruction: remove application instructions. So we drop that. Now schedule: we have shift requirement; we can put under Schedule heading: Must be able to work 12-hr rotating shifts 24/7/365. Skills: we could extract skill statements: "Skill in the operation of complex electronic communications equipment." Also "Ability to function effectively during emergencies and periods of heavy communication traffic." "Ability to communicate on the radio and phone." "Ability to effectively operate a computer and use a variety of databases." Might be better to put under Skills. But we already have many skill-like statements in Requirements; we could move some to Skills to avoid duplication? The instruction: preserve ALL substantive information; do not invent or summarize away detail. We can keep them in Requirements and also maybe in Skills but that would duplicate. Better to keep them where they appear; we can have Skills section with those skill statements extracted from Requirements (but that would be summarizing? Actually we would be moving content, not duplicating). However we must not lose any info; we can keep them in Requirements and also have Skills but that would duplicate. The instruction says preserve ALL substantive information; does not forbid duplication, but better to avoid duplication. We could keep skill statements in Requirements and not have a separate Skills section unless there are explicit skill statements beyond those. The posting includes "Skill in the operation of complex electronic communications equipment." That's a skill. Also "Ability to function effectively during emergencies and periods of heavy communication traffic." That's ability, not skill. "Ability to communicate on the radio and phone." "Ability to effectively operate a computer and use a variety of databases." Those are abilities. Could still go under Skills? The heading Skills is allowed; we could put skill statements there. But we also have many ability statements; maybe better to put them under Requirements (which includes knowledge, skill, ability). The heading Requirements is appropriate for minimum and additional requirements (knowledge, skill, ability). So we can keep Requirements as is, and not create Skills section unless there is distinct skill content separate. Since the posting does not have a separate "Skills" section, we might omit Skills heading to avoid thin section. The instruction: Prefer a few substantive sections over many thin ones. So we can omit Skills. Thus sections: About the role, Responsibilities, Requirements, Qualifications (Preferred), Benefits, Schedule. Check each has content. About the role: combine Mission and Job Purpose. Responsibilities: list. Requirements: combine STATE MINIMUM REQUIREMENTS and Additional Requirements (including essential employee shift etc). We'll list as
    • . Qualifications: Preferred Qualifications. Benefits: list from Additional Comments. Schedule: shift requirement. Now ensure we don't include headings with filler. All have content. Now produce HTML fragment. We'll wrap each section in

      Heading

      then content. For About the role: maybe two

      paragraphs. For Responsibilities:

      • each duty. We need to extract each duty sentence from the long block. Let's list duties from "Job Responsibilities" paragraph: - Monitors radio channels for distress calls throughout the Department and dispatches public safety resources to assistance calls as needed. - Provides supplemental video surveillance monitoring throughout the institutions; notifies institutional supervisors of rules violations or irregular activity. - Notifies appropriate personnel of emergencies or other non-routine incidents in accordance with agency guidelines. - Maintains accurate log of radio transmissions, handwritten logs of dispatch daily activities and statistical data. - Conducts scheduled radio checks on the institutions and on-duty patrol officers to ensure juvenile/staff safety. - Maintains SC CJA/SLED/FBI/NCIC certifications. - Conducts wanted person checks on juveniles, employees and contingent employees as requested. - Enters court orders and warrants into NCIC. - Assists in the recapture of offenders, through NCIC and disseminates notification to appropriate law enforcement agencies. - Tracks monitoring systems issued to offenders in recapture efforts. - Enters Transportation Security Administration flight specifications for armed officer travel approval. - Preregisters sex offenders as court mandated in accordance with SLED/ state guidelines and requirements. - Other NCIC duties as assigned. - Provides temporary and/or replacement ID cards to current employees confirming identity and employment status. - Conducts fingerprints on all new employees and/or contract employees and completes fingerprint cards for SLED background check processing. - Creates badge profiles, photographs and enters identifying information within the agency badge system. - Ensures employee information forms are completed on all new employees, and new employees are provided with their Identification cards during new employee hire. - Deactivates employee ID cards upon exiting the Agency. - Purges separated employee files while retaining current employee files for record retention. - Serves as the agency receptionist after hours, weekends and holidays (during normal working hours as needed). - Demonstrates exceptional customer service in assisting visitors. - As an essential employee, must be available for on call emergency recall response, if needed. - Receives incident reports via agency email and the Event Reporting System. - Reviews reports and determines a categorization of Priority 1 and Priority 2 incidents. - Enters emailed reports into the ER system in accordance with policy and departmental protocol. - Disseminates notifications and incident report numbers via email and/or telephone. - Performs additional related job duties as assigned by the Public Safety Director or a Supervisor. We'll put each as
      • . Now Requirements: list items. STATE MINIMUM REQUIREMENTS: - A high school diploma and entry-level work experience with voice communications systems or central switchboard operations. - An associate degree in a technical communications discipline may be substituted for the required experience. Additional Requirements: - Ability to obtain Class IV Telecommunications Operator Certification through SCCJA and retain skills from on-the-job training is essential. - Requires considerable knowledge of the Federal Communication Commission rules and regulations pertaining to the transmittal of public safety information on a shortwave radio or teletype. - Knowledge of the procedures and practices associated with the operation of modern communications systems. - Skill in the operation of complex electronic communications equipment. - Ability to function effectively during emergencies and periods of heavy communication traffic. - Essential Employee: Must be able to work 12-hr rotating shifts 24/7/365. - This position performs job duties relating to the custody, control, transportation, or recapture of youth within the jurisdiction of the Department of Juvenile Justice, and the employee may have direct and indirect contact with youth within the jurisdiction of the Department of Juvenile Justice. - Training applicable to these duties will be provided. - Must be able to stand for prolonged periods of time to fingerprint and process agency staff and offenders. - Must be able to communicate on the radio and phone. - Must be able to effectively operate a computer and use a variety of databases to locate and share information with requesting agents/agencies. We could combine shift note also under Schedule but we already have it in Requirements; but we also need Schedule section. To avoid duplication, we could move shift note to Schedule and keep Requirements without that line. However the requirement includes shift as essential employee; it's substantive. We